About the CMRAO

The Condominium Management Regulatory Authority of Ontario (CMRAO) is the regulatory body that sets standards and enforces the mandatory licensing of condominium managers and management provider businesses. Meeting these standards enhances the integrity of the sector, advances the profession, and provides condominium owners with confidence in the people and companies who manage their important investment.

About the Opportunity

Job Description

Reporting to the Manager of Communications and Outreach, the successful candidate for the Communications and Outreach Coordinator position will play a key role in the day-to-day operations of CMRAO's dynamic and efficient Communications and Outreach department. The Communications and Outreach Coordinator supports the development and execution of a range of communications products and strategies, as well as the planning and implementation of outreach and stakeholder engagement activities.

Duties include, but are not limited to:

Social Media Coordination

• Ongoing development of social media content and publishing of monthly content calendar
• Drafting content that is both compelling and interesting, and creating well-designed graphics
• Reviewing analytics and providing data for reports, as well as observing trends
• Identifying opportunities to improve outreach to relevant stakeholders
• Providing responses to comments received across all platforms and ongoing community maintenance

Writing and Editing

• Drafting web content and emails for multiple audiences
• Developing engaging content for articles, blog posts, and video scripts
• Assisting with the coordination and production of internal and external newsletters, and other outreach products for stakeholders
• Reviewing and editing written reports and other documents, as well as conducting background research when necessary

Graphic Design and Video Production

• Using Adobe Creative Suite (Illustrator, InDesign, Photoshop, and Acrobat) to produce graphics and other design materials, and Premiere Pro and After Effects to produce GIFs and videos
• Adhering to the organization's visual identity standards to ensure that all outgoing communications materials meet established standards

Communications Team Project Management

• Coordinating incoming and outgoing translation requests
• Monitoring and reporting on the effectiveness of communications and outreach activities
• Coordinating printing and production of marketing and communications materials

Skills

• Strong computer skills and proficiency with MS Office tools (Word, Excel, Outlook, PowerPoint)
• Good writing skills and experience with content development
• Basic video production skills and experience with iMovie, Premiere Pro and After Effects is an asset

Working Conditions

• Work is performed at minimum two days a week in a typical office environment
• May be required to work extended hours to meet program volume demands
• Occasional travel may be required
• Work is performed in an environment dealing with time pressures and competing priorities
• There is a 3-month probationary period for this position

To apply for this position, please submit your cover letter and resume outlining how your skills and experience qualify you for this role by October 4, 2024.