The Power of Together?

Join Northbridge, a growing dynamic company that has a long and rich Canadian history in providing innovative insurance solutions to customers nationwide.

Northbridge Financial Corporation is a leading commercial property and casualty insurance company that's been helping protect Canadian businesses for more than 90 years. We're 100% Canadian!

We offer a wide range of creative solutions to our customers through our Northbridge Insurance, TruShield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture, upheld by the foundation of our five corporate values: respect, passion, connectedness, creativity, and excellence.

By continually striving to challenge the status quo, and by focusing on helping our customers, we've been able to build our reputation as one of Canada's largest commercial insurance providers.

Be part of a team that's passionate about making a difference every day, fuelled by our entrepreneurial spirit and where everyone owns a part of our success.

POSITION SUMMARY

Under minimal supervision the Business Systems Analyst is responsible for assisting with the business systems needs/requirements of a project(s) and/or business area, and resolving systems related problems/issues in the assigned business area.

WHAT YOU WILL BE DOING:

• Identify and analyze information systems problems/issues for a project or business area, and develop/test systems solutions to problems.
• Participate in project pre-planning meetings and document all information pertaining to business requirements.
• Gather and document business requirements, functional and non-Functional specifications to aid in the development of new business processes and products with specific focus on regulatory reporting
• Define objectives based on user needs, industry requirements, and an understanding of business rules.
• Modify procedures and/or functions to solve application and business problems
• Perform workflow analysis and implement changes brought about by new procedures and/or functionality.
• Monitor daily operations and functionality of the application within production area, resolve production problems and errors for regulatory reporting and other as assigned
• Monitor version control within various environments.
• Ocassionaly consult with outside vendors for application specification and deliverables.
• Collaborate with team members to determine work-arounds, data fixes and resolving application bugs.
• Resolve or escalate issues and/or project changes to the Project Manager, as well as provide project status updates to the Project Manager.
• Develop and maintain systems procedures and documentation as required (i.e. training materials, programs, manuals, tutorials, and help screens for end users).
• Proactively communicate and collaborate with business users to analyze reporting needs and functional requirements and deliver Business Requirements and Detailed Reporting Specifications.
• Test system enhancements and products for discrepancies, and document relevant data in an accurate and timely manner as required.
• Ensure testing of application for the final release into production
• Develop, maintain, and produce reports and documents as required.
• Provide support for users of information systems in assigned business area as required.
• Provide support to both client and project team members both during the project life cycle and project post implementation phases.
• Monitor daily operations and functionality of the Federated applications within production area, resolve any problems and errors.
• Develop and maintain a knowledge and understanding of company operations/procedures, and insurance industry trends/developments, to enhance the Systems analysis process.
• Develop job skills and knowledge in order to adapt new techniques and perform assignments of increasing complexity.
• Other duties as assigned.

WHAT WE ARE LOOKING FOR:

• Able to plan, organize, and manage multiple demands and changing priorities.
• Ability to take initiative.
• Ability to recognize unrelated problems and implement an appropriate solution within established guidelines.
• Ability to organize, interpret, and apply data/information from a variety of sources.
• Ability to develop and prepare business analysis documentation and planning.
• Ability to develop and maintain effective working relationships with both internal and external business contacts.
• Proficient analytical, problem-solving skills, investigative, and decision-making skills.
• Proficient communication (oral, and written) skills to explain processes and terms.
• Proficient interpersonal skills with the ability to build strong relationships at all levels.
• Demonstrated commitment to ongoing professional and technical development.

WHAT SETS YOU APART:

• Post-secondary education in a related field (i.e. Computer Science, Business Administration) or equivalent combination of education and experience.
• Candidates with BSA experiencein a technology environment preferred.
• Minimum 1-2 year of experience in working with a cross functional team.
• Knowledge of insurance, business, and technical areas; Property and Casualty Insurance experience an asset.
• Proficient user-level knowledge of Microsoft Products (Windows XP, Word, Excel, PowerPoint, Outlook, Project, Sharepoint), Visio, Optimal Trace, and a willingness to learn new applications.
• Knowledge of regulatory reporting for insurance industry will be an added asset
• Knowledge of the Federated Live System considered an asset.
• Fluently bilingual (English / French) is a definite asset (a requirement in Quebec Region).

WHAT WE HAVE TO OFFER:

• Northbridge Cares program
• volunteer day and donation matching
• Generous paid time off, including personal days. Flexible work hours as well as early departure opportunities
• Flexible Group Benefits Plan
• medical, dental, insurances
• Defined Contribution Pension Plan + Optional Group RRSP
• Northbridge Employee Share Purchase Plan
• Education Assistance Program
• Employee Assistance plan
• Staff Insurance
• discount on home, automobile and pet insurance
• Plus, the opportunity to contribute to the success of Northbridge through sharing your knowledge and experience while learning from others!

Application Process:

Northbridge welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All offers of employment are conditional upon satisfactory background and reference checks, including a criminal record check, credit check, and employment and educational verifications.