Job Description

A busy shop in Mississauga, ON is looking for an Experienced Service Advisor/Writer to communicate all repair activities and acts as a liaison between customers and service technicians. Acting as the primary point-of-contact for all service issues, he or she will need to communicate with all customers and must thoroughly understand the customer's problems to set and manage expectations and provide world-class service.

Responsibilities

• Schedule appointments and generate estimates.
• Advise customers on the care of their vehicles.
• Monitor service/repair progress.
• Provide customers with follow-up calls regarding any changes in the repairs or pick-up time.
• Document repair and maintenance changes on repair orders.
• Resolve customer complaints and questions.

Qualifications

• Excellent customer service skills.
• Ability to work with little supervision.
• Self-motivated and able to work in a team setting.
• Strong written and communication skills.
• Strong computer skills.
• Valid driver's license and clean driving record.

WHAT'S IN IT FOR YOU!

• $62 - $70/Year, salary range varies based on experience level.
• Company-paid benefits available after 3 months and include: (Prescription Drugs, Dental, Vision, Health care, AD&D)
• Uniforms provided.
• Paid time off
• Paid holidays
• Company cell phone.
• OEM Factory training.

Shift:

Day shift, 6:30 AM - 3:00 PM Monday - Friday

CONTACT: If you have any questions about this position, please contact Dwight toll-free at 1-833-632-4562 or email via Isarta with an updated copy of your resume. To see more great opportunities, visit www.rockstarrecruitinggroup.com/job-board/.