The HR System Analyst will be an operational and system subject matter expert for the various modules of UKG (formerly UltiPro). In this role, you'll manage and maintain the HRIS platform across all modules-Core HR, Payroll, Recruiting, Onboarding, Performance, and more. You'll lead system troubleshooting, configuration, testing, upgrades, and reporting, while partnering closely with HR and business leaders to optimize processes and data integrity.

This is a full-time, fixed-term role estimated to last 12-13 months and includes benefits. Contract option possible. Please specify which you are applying for when responding, and include relevant salary or contract rate requirements.

Key Responsibilities:

  • Manage and maintain UKG Pro, including permissions, configurations, upgrades, and integrations.
  • Serve as the primary system lead for modules including HR/Payroll, Recruiting, Onboarding, Performance Management, Benefits, and Learning.
  • Troubleshoot system issues, develop solutions, and implement enhancements.
  • Ensure data integrity through regular audits and rigorous change control processes.
  • Generate and analyze reports using Cognos BI and other tools.
  • Collaborate with HR and cross-functional teams to identify system improvements and streamline operations.
  • Create and maintain system documentation, SOPs, and training materials.
  • Provide support and training to end users and act as liaison between HR, IT, and external vendors.
  • Stay up to date on UKG updates, industry trends, and compliance requirements.
  • Partner on miscellaneous projects as required.

Required Qualifications:

  • 5+ years of experience with HRIS platforms (UKG/UltiPro preferred).
  • Strong understanding of HR processes and systems (HR, payroll, recruiting, etc.).
  • Demonstrated experience in system configuration, report writing, and workflow design.
  • Proficient with data analysis and report generation (Cognos BI experience preferred).
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work independently in a fast-paced environment while managing multiple priorities.
  • Ability to lead consultative discussions both functionally and technically regarding client processes and best practices
  • Demonstrated ability to quickly grasp business scenarios and understand the technology implications of the scenario
  • Excellent communication skills, both written and verbal
  • Ability to deal with ambiguity and adapt to meet changing scope and resource situations

Preferred Qualifications:

  • Bachelor's degree or equivalent experience.
  • Bilingual (English/French).
  • Knowledge of data privacy laws and compliance requirements.

Work Environment & Travel:

  • Primarily remote/office-based with up to 25% travel as needed.
  • Requires regular use of computers and typical office equipment.

Benefits for eligible full-time employees include:

  • GRSP with Employer Match
  • Medical plan with Medavie Blue Cross
  • Dental Benefit
  • Vision Benefit
  • Extended Health Care
  • Life Insurance for you and your family
  • Online Doctor Services
  • Travel Insurance

Please include your salary requirements (or contract rate, if applicable) when responding. We review every submission and appreciate your time!


Additional Information

Toronto, Ontario, M6K, Canada
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