JOB DESCRIPTION

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position is based out of Toronto. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Marketing & Business Development Specialist, you will be:

• Supporting and collaborating with Clients & Markets (C&M) Leads to increase market profile, deepen client relationships, expand the work with our existing clients and attract new clients.
• Leading and/or providing support for the execution of business development initiatives including sponsorships, speaking engagements, directory and client award submissions, creating and maintaining marketing materials, and other duties as required.
• Working in collaboration with the Client Services and BD teams to support important BD and client relationship management programs, including:
• Project managing and executing the Toronto Sports & Entertainment Tickets program for hockey, basketball and concerts, including coordinating the firm suite Scotiabank Arena usage
• Managing the Toronto corporate gift and promotional items function, including engaging new vendors, enhancing processes, refreshing inventory to reflect modern client needs and interests, and more
• Supporting the firm's national holiday gifting program including engaging and instructing vendors, delegating responsibilities to coordinators, and being the main point-of-contact for firm members
• Project managing and supporting the firm's Net Promoter Score (NPS) program, including working collaboratively with firm leadership and the vendor to identify and execute process improvements to enhance lawyer and client experience
• Act as Team Lead for the Clients & Markets Marketing Solutions Team, including leading team meetings, overseeing/monitoring schedule, providing feedback and guidance to team members, escalating issues to Manager as needed.
• Developing best practices and SOPs for business development and strategic operations processes with a focus on enhancing efficiency.
• Other duties as assigned.

As our ideal candidate, you will distinguish yourself by the following profile:

• Undergraduate degree in marketing, communications or related field.
• Minimum 2-5 years relevant experience, preferably in a professional services firm.
• Proficiency with MS Office suite; ability to quickly learn and leverage new technology solutions. Experience working with Salesforce and SharePoint an asset.
• Strong communication skills, both oral and written.
• Strong client service skills, including responsiveness, proactivity and problem-solving skills.
• Excellent organizational skills. Ability to handle multiple tasks simultaneously and set priorities with challenging deadlines.
• Ability to complete designated tasks in a systematic and logical way, with great attention to detail.
• Professional maturity including strong interpersonal skills, tact and discretion.
• Ability to work in a demanding, fast-paced environment.
• Ability to be flexible and adaptable.

As a member of the McCarthy team, you will have access to:

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.