Does driving growth at one of Canada's fastest growing startups excite you?

Then Jobber might be the place for you! We're looking for a Manager, Performance Marketing to be part of our Demand Generation team.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn't like it used to be-the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50?, Enterprise Fast 15, and Technology Fast 500? lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011-but we've just scratched the surface of what we want to accomplish for our customers.

The team:

As part of the Marketing Department, the Demand Generation team works together to develop, manage, and optimize integrated campaigns that drive leads for our self-serve and sales-assisted funnels. As a valued member of the Demand Generation team, you'll work cross-functionally to generate awareness among home service businesses, convert and monetize existing in-market demand, and help prospects keep Jobber top-of-mind.

The role:

Reporting to the Head of Performance Marketing, the Manager, Performance Marketing will lead the Search team in their mission of driving YoY customer growth via paid marketing. You'll utilize important data to make decisions, work collaboratively with other stakeholders to understand the overall ecosystem of the department, and be given a level of autonomy to hold yourself accountable to decisions, outcomes and timelines that impact your work.

You'll share your many years of advertising experience to guide your team in reaching home service professionals with the right message at the right time to grow Jobber's brand awareness and market share. In this role you'll get to flex both your analytical and creative muscles to accelerate customer and revenue growth, directly impacting Jobber's bottomline.

As the Manager, Performance Marketing you will:

• Oversee the development, management, and optimization of search channels, spend and tactics to achieve growth and KPI targets
• Oversee and help develop the strategy and budget for Search in partnership with your team of subject matter experts (a.k.a. channel managers), SEO lead, developers, content managers and analytics teams
• Leverage customer and performance data to draw insights, develop hypotheses, and proactively identify opportunities to accelerate customer and revenue growth and increase conversion rates
• Forecast and track performance metrics with a focus on cost efficiency and you'll oversee

concurrent campaigns and optimization experiments across multiple channels, and need to ensure your team keeps projects on schedule and within scope

• Our Marketing department is extremely collaborative, so you'll be coordinating with teams like Business Analytics, Sales, Lifecycle, and Product Marketing to drive results
• You'll report progress and communicate results and recommendations to the larger team and key stakeholders on a regular basis

To be successful, the following are required:

• 6+ years experience in digital marketing or customer acquisition/performance/growth marketing, with an emphasis on SaaS customer acquisition
• 4+ years experience managing a performance marketing team in people leadership, strategy development, and project management
• Experience managing agency and vendor relationships, directing their work and holding third parties accountable for deliverables
• Expertise in ad platforms such as Google Ads and Facebook Ads Manager
• A proven track record of directly and effectively managing a $1M+ performance marketing budget and being responsible for revenue targets
• Experience nurturing a consistent testing process and culture
• Ability to extract and action meaningful insights from analytics platforms (e.g. Data Studio, Google Analytics, Mode, Power BI, Looker)
• Proven ability to translate business objectives into acquisition strategies with meaningful KPIs
• Flexible and responsive - ability to prioritize multiple tasks as needed and work with a sense of urgency to meet deadlines in a fast-paced, dynamic work environment
• Demonstrated ability to work with cross-functional teams and communicate proactively
• Self-motivated with the ability to effectively prioritize, work independently, and learn quickly
• Excellent communication skills with a passion for using data to tell compelling stories to senior leadership

What you can expect from Jobber:

Having been named as a Top 10 Great Place to Work in Canada, we walk the talk. Here are just some of the great things you can expect from us:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, RRSP matching, and stock options.
• A dedicated Coaching and Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you're reaching your fullest potential.
• Support for

all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.

• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we're transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We're bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they're successful we all win!