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Department: Drum, Guitar and Pro-Audio

Job Type: Full Time

Location: North Vancouver

Position(s) Available: 1

Require Travel: Not Required


Openings Available: Tom Lee Music North Vancouver.

We are seeking experienced and results-driven sales staff with musical backgrounds to join our energetic team. Candidates for these positions should prioritize customer care, acquisition, and company profitability.


  • Have a musical background with good knowledge of guitar and/or drum and/or Pro-Audio products.
  • Engage customers in person in store with excellent customer service and salesmanship
  • Generate and qualify leads via phone and email
  • Schedule sales and follow up appointments as well as other activities that lead to sales
  • Follow up and promote products/services to new and existing customers
  • Close sales by means of excellent customer service and salesmanship
  • Develop strategies for more effective sales closing, share with team
  • Maintain positive business and customer relationships to prolong customer lifetime value
  • Prioritize and/or escalate client questions and concerns to increase client satisfaction
  • Source and develop client referrals
  • Track personal appointments, status reports, and sales
  • Meet or exceed monthly sales goals
  • Continuously improve through feedback
  • .


  • Excellent customer service and communication skills, both verbal and written
  • Aptitude for negotiation and persuasion
  • Highly motivated, determined, and target driven
  • Proven track record in the sales environment
  • Ability to meet and exceed monthly sales quota
  • Ability to create and deliver client presentations
  • Expert in time management and personal organization