• Review, edit and provide feedback on marketing and communications with respect to compliance, corporate style and branding
  • Assess regulatory requirements, provide business units with advice and collaborate with key stakeholders to ensure marketing materials and business communications are compliant
  • Identify opportunities to enhance the readability of marketing and business communications
  • Respond to marketing compliance inquiries
  • Manage legal and compliance and contract mailboxes, respond to inquiries and determine when escalation is required
  • Participate in projects as requested
  • Participate in the product development process to determine marketing compliance requirements
  • Provide research, file management and other support to legal counsel
  • Monitor and track key regulatory and current/emerging financial services policy issues and identify opportunities to influence public policy development
  • Assist with the coordination of Empire Life submissions on industry and regulatory matters; document trends and information for communication with appropriate stakeholders
  • Provide support for company involvement in industry committees and working groups
  • Conduct daily monitoring of the external environment to identify policy issues and opportunities for Empire Life and provide to senior management for review

Knowledge / Experience / Certification

  • 3+ years' work experience in insurance/financial services industry, preferably with distribution or marketing
  • Understanding of insurance, mutual funds and marketing, preferably with related legislative and regulatory knowledge
  • Knowledge of financial services and marketing/advertising industry regulations and requirements with regards to compliance review
  • Knowledge of word processing, spreadsheet, database, email, internet, and presentation software
  • Bilingualism (English/French) is an asset
  • FLMI and CSC are assets

Education / Professional Courses

  • Completion of a college diploma with courses in communications, public relations, law, marketing and journalism

Key Skills

  • Ability to build and maintain strong relationships and to resolve matters in a professional and tactful manner.
  • Attention to detail/accuracy
  • Well-developed communication skills
  • Clear writing, editing and proof-reading skills
  • Ability to present information clearly to diverse audiences
  • Ability to prioritize and balance multiple tasks or projects
  • Ability to conduct research, investigate and analyze
  • Attention to detail/accuracy
  • Excellent written and interpersonal communication skills

Key Competencies

  • Collaboration
  • Customer-centric
  • Driving for Results
  • Initiative
  • Innovation
  • Integrity
  • Interpersonal Communication
  • Judgment and Decision-making
  • Leadership

Working Conditions

  • Office environment
  • Prolonged concentration and attention to detail
  • Prolonged periods of sitting while using a computer and/or telephone


  • Management and employees on a local and national basis
  • Legal counsel
  • Compliance
  • Marketing
  • Industry associations, regulatory bodies and other government agencies if required

Employer Information

Kingston, ON, Canada
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