ADD Printing & Packaging is a one stop solution for various kinds of custom printed bags, boxes and labels. We provide services from design to printing and production. Our mission is to provide our customers with quality products and exceptional customer service and support only by one stop solution.
As a fast developing company, We're looking for someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts and other designs. We work in a fast-paced environment, so the ideal Graphic Designer will be able to hit the ground running as soon as we bring on a new client or project. Applicants with experience leading creative teams and designing with other professionals will be given prime consideration.
RESPONSIBILITIES AND DUTIES
- Use printing or graphic knowledge and skills to make proposals according to customers' requirements.
- Answering customer's questions with professional skill regarding our company's products or services by email, phone or personally at our office.
- Identify or find out opportunities to offer information and make product or service suggestions based on a customer's needs.
- Be responsible for taking orders from customers and obtaining their company information, such as name, address, phone number.
- Follow up quotations sent to potential customers and clients.
- Place orders with designated printing or packaging suppliers.
- Document all customer interactions and enter the information into a computer, as well as ensure that all records are accurate and up-to-date.
- Handle difficult customers and make sure that each customer has a good experience.
QUALIFICATIONS AND SKILLS
- Graphic Design: 2 years(based on printing/packaging background) / Customer Service: 2 years Extensive experience with Illustrator, Photoshop and InDesign, specifically with mockups, multimedia presentation
- Adaptive design eye and skill
- Excellent communication skills
- Ability to absorb and apply constructive criticism from peers and client (web design background is a big plus)
- Job Type: Full-time Salary: $30,000.00
- $40,000.00 /year
- Required education: Diploma/Certificate ?higher education is a big plus?
- Language Required: Chinese Language must (the artwork need to confirm with Chinese manufacturer)
Job Type: Full-time
Salary: $30,000.00 /year
- Graphic Design: 2 years
- Customer Service: 2 years