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Location: Toronto, Ontario

Req ID: 201276WD

This position requires a full time call center sales rep who will be responsible for both performing outbound and inbound sales calls to existing and new small business customers. Sales involves consulting with customers on the importance of getting their business online, building a brand and marketing themselves. The position requires the selling of additional services to drive revenue.

Outbound Telemarketing sales

  • On behalf of customers, rep will be asked to perform telemarketing calls to sell Web services. This may include calling into an existing base of customers to upsell or may require calling into a net new customer base.
  • Manage a lead list, and track sales activity
  • Meet specified sales and call KPI as defined by program

Inbound Call Centre sales

  • On behalf of customers, rep will be asked to take inbound calls to sell Web services.
  • Manage a lead list, and track sales activity
  • Meet specified sales and call KPI as defined by program

Demonstrates continuous progress towards meeting department goals of sales, service and quality. Taking responsibility for a joint team reaching goals and accomplishing outstanding team targets.

Effectively uses feedback from call monitoring and coaching. Participate in sales and service training programs which are designed specifically to help ensure agent successes.

BASIC QUALIFICATIONS:

Education and Experience: HS/GED and 2 years or Associates and 0 years

  • Clear verbal communication in English
  • Have experience selling with the ability to convince/persuade opinions
  • Ability to over come objections and close a sale
  • Computer skills- proficient in : internet, browsers, excel, email
  • Ability to multitask- talk and type or toggle between screens at the same time
  • Strong interpersonal and customer service skills
  • Ability to accurately interpret information as well as demonstrate problem solving and analytical
  • thinking skills
  • Good judgment and decision making
  • Ability to work efficiently both independently and as part of a team
  • Ability to work under pressure and cope with stress effectively
  • Personable, consider yourself a conversationalist
  • Self-motivated, driven
  • Get energized by sales achievements/results
  • Fluency in French would be an asset

PREFERRED QUALIFICATIONS:

Education: High School

Experience: 3 years of Sales

AODA:Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at via Isarta.

Department: Sales

Time Type: Full time

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