JOB DESCRIPTION

Job Status: Full time / Permanent

Reporting To: Sales Manager, Conservation Programs

POSITION OVERVIEW:

We are looking for a qualified Sales Administrator to join our team and help us drive significant positive change in the areas we cover. You will serve as a point of contact for client-side representatives with queries about products, orders and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented, has a deep knowledge of customer service best practices and isn't intimidated to pick-up the phone to get answers or pitch ideas. Additionally, we're seeking someone with killer Excel skills. (Pivot tables and lookups are old news to you) If you have exceptional organizational skills and draw energy from being part of a team that truly helps make the world a better place, we would like to meet you.

Ultimately, you should be able to contribute to high-quality customer service and assist the team in delivering in its volume goals.

PRIMARY RESPONSIBILITIES:

  • Process orders received via multiple channels
  • Check data accuracy in orders and working documents
  • Contact clients to obtain missing information or answer queries
  • Liaise with multiple department to ensure timely execution of orders
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up to date with new products and features
  • Develop new ideas and strategies to drive applications and referrals
  • Log daily activity and opportunities into CRM database
  • Achieve monthly/quarterly/annual program application targets
  • Prepare weekly personal activities reporting, as well as updating results in overarching team report
  • Prepare monthly forecast to Sales Management
  • Must follow-up promptly on any inbound inquiries from GreenSaver's website or from internal staff
  • Follow contract submission processes to ensure accurate reporting

REQUIRED EDUCATION, SKILLS AND KNOWLEDGE:

  • Proven work experience as a Sales Administrator, Sales Support Agent, or related position
  • Hands-on experience with CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Certification in Marketing, Sales or a relevant field is a plus

Licenses, Certifications, and Technical Requirements:

  • Familiarity with CRM databases and data entry
  • Superior Excel skills

COMPENSATION:

Competitive salary and full company benefits are available for the right candidate (including but not limited to):

  • Group benefits (dental, vision, prescription drugs, etc.)
  • Vacation, sick days and personal days
  • Group RRSP Option
  • Life Insurance
  • EcoBenefits
  • Employee and Family Assistance Program

Employer Information

Toronto, ON, Canada
Is this business right for you?

Learn more about the employer


Send my application

Apply on the employer's
recruitment website

(NB: A new window will open and will lead you to the site where the employer wishes to receive the applications.)

+

DON'T FORGET TO DO YOUR FOLLOW UPS
Add to "my applied jobs"

Get similar jobs by email

257