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Job Description:


The Sales Analyst/Coordinator Role is responsible for providing support to the Dealer/Professional sales division. The incumbent will work cross functionally between departments and external vendors, to improve the efficiency and effectiveness of programs, plans and promotions.

The incumbent will provide day-to-day business operational assistance to the sales team and also to the Director, Dealer Sales (Canada).

The Sales Analyst/Coordinator will assist in providing the sales team with efficient processes, communication, and tools. The incumbent will need to be organized, detail oriented, able to multi-task, highly efficient in excel and data sales analytics and have the ability to react to changing priorities. A sense of urgency and high attention to detail is a requirement.

Essential Duties

  • Provide administrative support to the dealer sales division including planning and travel arrangements
  • Conduct outgoing calls to Dealers as needed to resolve backorder or product replacements or other issues as required
  • Administer Sales Commissions calculations with approval of Director of Dealer sales
  • Collects data and metrics from various sources, analyzes, consolidates, and reports in a collective, concise method including presentations and worksheets through company systems and Microsoft programs.
  • Rex and Data Warehouse proficiency- a support contact for the team
  • Sales Tool Review and Monitoring. Works with product and planning team to ensure 100% accuracy across all order forms, price books, and brochures for field distribution
  • Reacts and responds to field sales questions and assists with issue resolution tied to Dealer issues.
  • Review sales expenses for policy and budget guidelines
  • Directly involved with CRM development, reporting and analysis
  • Liaise with Marketing, Credit, and Project Departments for various initiatives
  • In conjunction with the Director of Dealer Sales, ensure procedures are in place and followed by sales personnel.
  • Organizes sales related events, Dealer Meetings and/or provide admin support where required
  • Coordinates the set-up of new hires where required, in coordination with HR and IT
  • New Dealer set up and communication
  • Sales Forecast coordination with Demand Planning
  • Working with the Director of Dealer sales on Objective Setting and planning
  • Working with the Director of Dealer sales on process development
  • Other duties as required
  • Bilingual (French)-Preferred but not required
  • Bachelor Degree Required; Business Course Background Preferred
  • Microsoft Excel and PowerPoint Skills
  • Advanced Level Required
  • Strong Organization, verbal and written skills-required
  • Ability to Manipulate and use Complex and large quantities of data- Required
  • Minimum of 5-7 years prior administrative or sales environment experience
  • Ability to understand and follow specific instructions and procedures
  • Ability to maintain confidentiality of records and sensitive information
  • Ability to create, compose, proofread and edit written materials
  • Strong interpersonal skills with both internal and external contacts
  • Strong communication skills with the ability to take instruction accurately
  • Exceptional ability to manage time, meet deadlines, multi-task and prioritize duties appropriately
  • High level of initiative required; self-driven with an eye for detail
  • Highly professional and mature in demeanour
  • Ability to work independently with minimal supervision
  • Ability to support multiple team members
  • Ability to use good judgment and make sound decisions