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Who we are

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this team

The lululemon Global Marketing Technology Team oversees the technical aspects of lululemon's marketing technology stack across international (APAC and EMEA). One of our goals is to become the CRM leader that best understands and serves our guests through analytics and insights. The production support, maintenance and further enhancements of the full marketing technology stack, starting with the Customer Data Platforms in EMEA and APAC, are key elements to the success of this mission.

Job Summary

As a Senior Engineer for Global Marketing Technology, reporting into the Technology Manager for MarTech International, you will be responsible for the development, support, configuration, and automation of the data infrastructure that supports our global marketing strategy with a special focus on CDP. The solutions you build will involve large datasets and system integrations across both on-premise and cloud environments.

We are looking for a role model and inspiring leader that cares about cross-functional application development and can nurture a relationship with our CDP vendors to deliver a high-quality application which addresses our guest and business needs. This role requires leadership by example and will have you making regular individual contributions such as building out features in the backend for CDP, for example, new APIs, maintenance and refactoring, carrying out code and design reviews, data QA, data reconciliation and testing through unit tests. You are truly the single point of contact and expert on all things related to CDP technology for International.

Typical Duties and Responsibilities

Design, build, operate and optimize the data pipelines, data mapping and data models that run our marketing platforms with a special focus on the Customer Data Platforms. Augment CDP capabilities with new data sets and new data integrations to enhance omnichannel view of guest and omni purchase history.

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Enhance and maintain existing features by improving and scaling supporting code, ensuring ongoing production support.

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Implement new technology tools and frameworks where/when needed.

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Interface with global CDP vendors and internal teams.

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Oversee, participate in and manage production deployments.

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Coordinate recovery from incidents utilizing well defined operational procedures, tools, and efficient communication across internal and external stakeholders.

Qualifications

Ability to: Design and communicate important concepts and decision points; communicate technical/complex information both verbally and in writing; analyze and problem solve a variety of issues; carry out strategic planning activities. Mentor upcoming junior engineering talent.

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5+ years of experience in customer analytics or customer data management, implementation, production support and enhancement

  • end to end
  • knowledge and experience on ARM Treasure Data and Acquia/AgilOne CDPs or any other similar Customer Data Platform is a plus.

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Strong technical understanding of data model, data mapping and data integration with a cross-functional mindset

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2+ years of experience building data pipelines using MSFT Azure tools and services (Azure Data Factory, SnowFlake, Azure Blob, Azure Databricks, Azure SQL Server, Azure Data Warehouse, Azure Batch..)

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2+ years of experience with Python and/or PySpark

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Degree with strong analytical focus (Computer Science, Mathematics, Engineering, Statistics etc.)

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Proficient in SQL

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Familiarity with agile software delivery methodologies

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Proficient with DevOps tools and environments like Azure DevOps, Jenkins, Git, Ansible, Terraform.

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Knowledge of Digital Marketing (Email, Search-Engine Marketing, Social, Affiliate)

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Great problem solving and analytical skills combined with the ability to explain concepts to both technical and non-technical audiences

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High energy in partnering with internal team and business teams across the globe to identify new opportunities within CDP to better understand and serve our guests

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Must haves:

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Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

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Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

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Communicates with honesty and kindness and creates the space for others to do the same.

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Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

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Fosters connection by putting people first and building trusting relationships.

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Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are

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