Guest Program Communication Support

As a Guest Program Communication Support, you'll oversee Knowledge and internal communication in order to elevate guest experience and knowledge to the GEC. You'll support the Communication Coordinator, Program team and cross-functional partners with content and messaging for the GEC and Digital Engagement teams.

Role responsibilities


support with communication to the GEC


creating and maintaining GEC Knowledge articles to ensure content is relevant and supports the floor


works with the Guest Experience org and their teams to support them in handling sensitive guest topics and messaging


works cross-functionally to build out content that supports support teams

  • leverages reports to make strategic decisions about knowledge management
  • supports the Communication Coordinator to create, update, and maintain guest messaging based on the current style guide, including GEC standard text and Knowledge
  • prepares assets for communications (images, copy, formatting, etc.)
  • works on projects as needed
  • Skills and qualifications
  • strong time management skills, ability to prioritize tasks, and manage multiple projects on tight deadlines
  • ability to work well as a member on cross-functional teams and hold others accountable
  • excellent written and verbal communication skills in English (bilingualism is an asset)
  • excellent spelling and grammar
  • adaptable
  • self-starter
  • strong organizational and multitasking skills, attention to detail is a must
  • ability to produce/compile clear and compelling communications in a variety of formats
  • experience within an internal communications department or a degree in a communications-related field is preferred 1+ years of experience at lululemon preferred
  • high school diploma required

Employer Information

Vancouver, BC, Canada
Is this business right for you?

Learn more about the employer

Send my application

Apply on the employer's
recruitment website

(NB: A new window will open and will lead you to the site where the employer wishes to receive the applications.)


Add to "my applied jobs"

Get similar jobs by email