Location: Toronto, Canada

Dans des marchés en rapide évolution, les clients à travers le monde font confiance à Thales. Thales est une entreprise où les personnes les plus brillantes du monde entier se regroupent pour mettre en commun leurs idées et ainsi s'inspirer mutuellement. Dans tous les secteurs où oeuvre Thales, notamment l'aérospatiale, le transport, la défense, la sécurité et l'espace, nos équipes d'architectes conçoivent des solutions innovantes qui rendent demain possible dès aujourd'hui.

Thales fournit des systèmes de commande de trains par télécommunications (CBTC) et des systèmes d'enclenchement destinés au secteur des transports en commun sur voie ferrée à l'échelle mondiale. Le centre de compétences pour la signalisation ferroviaire urbaine est situé au centre-ville de Toronto. Nous sommes le plus grand bureau situé au Canada et nous disposons d'un service pour chaque étape du cycle de vie du développement logiciel (SDLC). Cela comprend le logiciel, le matériel, la conception des systèmes, la vérification et la validation, les opérations, etc. Les équipes de services partagés dans les domaines des finances, des ressources humaines et des technologies de l'information sont également situées sur ce site. Notre espace de bureau est conçu pour fournir un milieu de travail sûr et durable qui correspond à la marque TRSS et qui favorise la collaboration. Le mobilier répond aux normes Greenguard, les appareils ménagers sont certifiés EnergyStar et les adhésifs et produits d'étanchéité répondent aux critères de faible émission. De plus, les portes coulissantes en verre laissent entrer la lumière dans les bureaux intérieurs qui offrent ainsi une vue sur l'extérieur. Venez vous joindre à la grande famille du Transport, ici à Toronto !

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales provides world-leading Communications-Based Train Control (CBTC) and interlocking for mass rail transit applications globally. The Centre of Competence for Urban Rail Signalling is located right before you at mid-town Toronto. As the largest office in Canada, we house a department for every step of the Software Development Lifecycle (SDLC)! This includes Software, Hardware, Systems Design, Verification & Validation, Operations, etc. The supporting corporate shared services teams in Finance, Human Resources and IT is also located at the office. Our office space was designed to provide a sustainable, healthy workplace that expresses TRSS's brand while increasing collaboration. Features include Greenguard furniture, EnergyStar appliances, low-emitting adhesives, sealants, and sliding glass doors on internal offices provide daylight and views to the outside. Come join the big Transport family, here in Toronto!

JOB PURPOSE:

To support our development, we are seeking an IT Communications Specialist to join our team in Toronto. Supporting the North America IS/IT group, The IT Communications Specialist will develop a comprehensive communications strategy that ensures internal messages are communicated to employees in a clear, engaging and effective manner.

KEY JOB FUNCTIONS:

  • Plan, write, and design visually engaging multimedia content to support the communication of IT North America projects, initiatives, services, and tools
  • Improve end-user education of IT applications, tools, and hardware through the creation of effective technical documentation and training materials
  • Liaise with senior IT management to evaluate the needs of the business and continually improve, measure, and optimize the effectiveness of our communications strategies and methods
  • Create visually engaging and informative multimedia content in compliance with Thales brand standards to promote awareness of IT North America projects, services, initiatives and tools
  • Plan, write, and design content for a variety of internal communications mediums such as: email-newsletters, memos, instructional guides, presentation slides, infographics, posters, brochures, flyers, signs, forms, and videos. Print, publish, and upload content to the appropriate locations
  • Create action plans, timelines, and define deliverables to ensure that IT communications are sent in a timely manner
  • Establish a communications strategy in conjunction with the vision of the Thales North America CIO and User Support & Collaboration Director. Engage in proactive discussions with senior IT management to evaluate the needs of the business
  • Review and edit communications drafted by IT colleagues and make recommendations to ensure messaging is consistent with internal IT strategy and tone
  • Measure the effectiveness of the communication process and asses where improvements are required
  • Gauge feedback from end-user community and respond to questions and suggestions sent to the IT Communications mailbox
  • Research, test, and write informative guides on IT applications and tools to improve end-user experience
  • Ensure employees have the knowledge and resources required to utilize IT systems effectively by creating and maintaining documentation and training materials
  • Assist with the development and implementation of IT policies and procedures through the creation of email-templates and forms

KEY SKILL REQUIREMENTS:

  • Post-Secondary education or equivalent
  • 2+ years of experience in a similar role
  • Able to work under minimal supervision and under pressure
  • Excellent written and verbal communication skills
  • Good organizational skills
  • Pleasant and professional manner
  • Proficiency in the following programs: Adobe Creative Suite, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, MS Office

Chez Thales, nous proposons des CARRIÈRES passionnantes, pas de simples emplois. Fort de ses 80 000 collaborateurs dans 68 pays, Thales a mis en place une politique de mobilité permettant, chaque année, à des milliers d'employés de faire progresser leur carrière tant dans leur domaine d'expertise que dans de nouveaux domaines de compétences, cela aussi bien dans leur pays d'origine qu'à l'étranger. Ensemble, nous pensons qu'adopter une politique de flexibilité est une manière plus actuelle de travailler. C'est ici que commence votre parcours exceptionnel, postulez sans tarder!

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Thales s'engage à promouvoir un lieu de travail diversifié et inclusif pour tous. Thales s'engage à fournir des accommodements à toute les étapes du processus de recrutement. Les candidats retenus pour une entrevue qui ont besoin d'accommodement sont priés d'en informer à la suite de l'invitation pour une entrevue. Nous travaillerons avec vous pour répondre à vos besoins. Toutes les informations relatives à l'accommodement fourni seront traitées de manière confidentielle et utilisées uniquement dans le but de fournir une expérience de candidat accessible.

Thales is committed to a diverse and inclusive workplace for all. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.


Employer Information

Toronto, ON, Canada
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