This job offer is closed.

Requisition ID: 24176


Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh, Vancouver consistently rank as one of the world's most livable cities. The City of Vancouver has a commitment to becoming a City of Reconciliation, and the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Main Purpose and Function

The Communications Coordinator II is responsible for managing critical issues related to key strategic housing initiatives that are highly visible, time-sensitive, and carry a high degree of exposure for the City of Vancouver's operations and reputation, as related to the Housing Policy team within Planning, Urban Design & Sustainability.

The 4 month position has a strong strategic focus, including: developing communications strategies that help people understand our work; liaising with the media on issues and questions related to the key initiatives, and arranging interviews with staff or elected leaders as appropriate; developing, or supervising the development of a wide range of content, including news releases, web and social media update, newsletters and videos; and liaising with government, not-for-profit and community partners.

This position reports to the Communications Manager, Planning, Urban Design & Sustainability and Development, Buildings and Licensing in the Civic Engagement and Communications Department. They will work closely with departmental managers and senior staff within Planning, Urban Design & Sustainability; other government and stakeholder agencies; and members of the media. On a day-to-day basis, the position advises departmental managers, senior planners and other City staff on communications matters.

Specific Duties/Responsibilities

  • Develops and implements strategic communications plans to support key initiatives
  • Develops or oversees development of a wide variety of publicity and informational materials including advertising, news releases, newsletters, notices, pamphlets and brochures, speeches, video, displays etc
  • Tracks the communications budgets for assigned projects
  • Serves as the primary liaison to the media, coordinates media responses and spokespeople as appropriate, develops backgrounders and fact sheets and organizes media events
  • Directs the development and maintenance of web pages related to key initiatives on Housing Vancouver
  • Liaises with related agencies and organizations to ensure effective and timely coordination of information to the public
  • Other duties/responsibilities as assigned

Minimum Position Requirements

Education and Experience:

  • Degree in Communications, Public Relations, Journalism or a related discipline
  • At least five to seven years' of experience in a communications and/or community relations position, or an equivalent combination
  • of training, education and experience
  • Considerable experience implementing communications plans on complex and/or controversial topics
  • Experience working on or supporting community consultation exercises on public issues
  • Experience working with and communicating to diverse community groups
  • Considerable experience serving as a media spokesperson on complex or sensitive issues
  • Experience developing and making presentations to large groups
  • Experience or education in housing programs and/or policy considered an asset

Knowledge, Skills and Abilities:

  • Considerable demonstrated skill in developing and implementing communication plans
  • Demonstrated ability to identify potentially contentious issues and quickly research the topic and recommend course of action, including responses
  • Demonstrated ability to meet very tight deadlines and to juggle numerous tasks
  • Demonstrated ability to anticipate communications needs, and identify and develop the best tools and best timing for providing effective information to various publics
  • Demonstrated ability to be pro-active in establishing and maintaining respectful relationships with numerous and diverse stakeholder groups
  • Demonstrated skill in establishing and maintaining cooperative working relationships with internal and external partners
  • both in routine and in controversial and stressful situations
  • Demonstrated skill in writing plain language materials: taking complex and technical information and making it interesting and easy for a layperson to understand
  • Demonstrated skill in public speaking, and in writing and making effective public presentations to groups
  • Considerable knowledge of the processes of graphic design, photography, video production, and print and web production
  • Demonstrated ability to remain calm, alert and high functioning under stressful conditions
  • Ability to handle confidential and sensitive issues with skill, tact and diplomacy
  • Thorough knowledge of the media
  • Thorough knowledge of public processes/consultation techniques
  • Thorough knowledge of government, particularly civic and regional government structures

Business Unit/Department : Office of the City Manager

Affiliation: CUPE 15 Non Pks

Employment Type: Auxilary/Casual

Position Start Date: January 2021

Position End Date: April 2021

Salary Information: Pay Grade 27: $40.48 to $47.82 per hour

Application Close:

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

To be considered for this exciting and impactful career opportunity with a generous benefits package, please apply on our careers site.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.