* 4 or more years in business operations, business analytics, management consulting and strategic operation role * Significant experience and fluency in marketplace and e-commerce * Direct Market Reseller channel sales and operations management experience preferred * Details and Results-oriented * Strong quantitative skills and ability to manage/mentor business analysts * Organizational skills * Self-starter * Highly independent * Willing/able to make decisions * Can do attitude * Quick learner * Strong people skills * Manage day to day operations supporting the sales team and customer satisfaction * Manage enhancements to the backend systems * Manage process improvement projects, recommend actions * People management * Work closely with Global Platform team to ensure that the team consistently meets or Exceeds daily support metrics. * Responsible for the development and implementation of new processes and procedures in operations and presale support strategies for effective and efficient team operations. * Conduct research and assessments of operational strengths and weakness. * Identify business or operations risk that might negatively impact ability to drive toward strategic goals and offer solutions to solve problems or correct inefficiencies. * Own strategic growth decisions for the marketplace business and be accountable in supporting the Global Platform team to deliver on aggressive growth goals * Develop and operationalize the business strategy for Marketplace business line. * Identify and lead critical initiatives to grow the Marketplace performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

  • 4 or more years in business operations, business analytics, management consulting and strategic operation role
  • Significant experience and fluency in marketplace and e-commerce
  • Direct Market Reseller channel sales and operations management experience preferred
  • Details and Results-oriented
  • Strong quantitative skills and ability to manage/mentor business analysts
  • Organizational skills
  • Self-starter
  • Highly independent
  • Willing/able to make decisions
  • Can do attitude
  • Quick learner
  • Strong people skills

  • Manage day to day operations supporting the sales team and customer satisfaction
  • Manage enhancements to the backend systems
  • Manage process improvement projects, recommend actions
  • People management
  • Work closely with Global Platform team to ensure that the team consistently meets or Exceeds daily support metrics.
  • Responsible for the development and implementation of new processes and procedures in operations and presale support strategies for effective and efficient team operations.
  • Conduct research and assessments of operational strengths and weakness.
  • Identify business or operations risk that might negatively impact ability to drive toward strategic goals and offer solutions to solve problems or correct inefficiencies.
  • Own strategic growth decisions for the marketplace business and be accountable in supporting the Global Platform team to deliver on aggressive growth goals
  • Develop and operationalize the business strategy for Marketplace business line.
  • Identify and lead critical initiatives to grow the Marketplace performance.


Recruiter Information

Richmond Hill, ON, Canada

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