* 4 or more years in business operations, business analytics, management consulting and strategic operation role * Significant experience and fluency in marketplace and e-commerce * Direct Market Reseller channel sales and operations management experience preferred * Details and Results-oriented * Strong quantitative skills and ability to manage/mentor business analysts * Organizational skills * Self-starter * Highly independent * Willing/able to make decisions * Can do attitude * Quick learner * Strong people skills * Manage day to day operations supporting the sales team and customer satisfaction * Manage enhancements to the backend systems * Manage process improvement projects, recommend actions * People management * Work closely with Global Platform team to ensure that the team consistently meets or Exceeds daily support metrics. * Responsible for the development and implementation of new processes and procedures in operations and presale support strategies for effective and efficient team operations. * Conduct research and assessments of operational strengths and weakness. * Identify business or operations risk that might negatively impact ability to drive toward strategic goals and offer solutions to solve problems or correct inefficiencies. * Own strategic growth decisions for the marketplace business and be accountable in supporting the Global Platform team to deliver on aggressive growth goals * Develop and operationalize the business strategy for Marketplace business line. * Identify and lead critical initiatives to grow the Marketplace performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

• 4 or more years in business operations, business analytics, management consulting and strategic operation role
• Significant experience and fluency in marketplace and e-commerce
• Direct Market Reseller channel sales and operations management experience preferred
• Details and Results-oriented
• Strong quantitative skills and ability to manage/mentor business analysts
• Organizational skills
• Self-starter
• Highly independent
• Willing/able to make decisions
• Can do attitude
• Quick learner
• Strong people skills

• Manage day to day operations supporting the sales team and customer satisfaction
• Manage enhancements to the backend systems
• Manage process improvement projects, recommend actions
• People management
• Work closely with Global Platform team to ensure that the team consistently meets or Exceeds daily support metrics.
• Responsible for the development and implementation of new processes and procedures in operations and presale support strategies for effective and efficient team operations.
• Conduct research and assessments of operational strengths and weakness.
• Identify business or operations risk that might negatively impact ability to drive toward strategic goals and offer solutions to solve problems or correct inefficiencies.
• Own strategic growth decisions for the marketplace business and be accountable in supporting the Global Platform team to deliver on aggressive growth goals
• Develop and operationalize the business strategy for Marketplace business line.
• Identify and lead critical initiatives to grow the Marketplace performance.