The Communications Agent is responsible for the day-to-day operations of West Edmonton Mall Safety and Security Communications Centre.

Primary Responsibilities:

  • Receiving calls for service and complaints from the public and/or facility staff.
  • Monitoring all existing alarm systems.
  • Dispatching security agents and/or other WEM department staff to address the calls for service, alarms, or ?Failure notifications? of the various WEM systems.
  • Creating reports, complete check sheet logs and file paperwork as required.
  • Maintaining current files and inventory of communication centre office supplies.
  • Actively monitor the CCTV system closed circuit television to identify and address crime, address risk management, address asset protection and respond security agents at risk.
  • Other duties as required.

Desired Qualifications:

  • Must possess initiative and the ability to work well independently.
  • Must have a working knowledge of computers and office based software programs.
  • Must be 18 years of age.
  • Must have excellent communication skills that include speaking clearly, writing, reading and understanding of the English language.
  • Must be of good character and be one who acts in a lawful and ethical manner.
  • Must work as part of a team.
  • Education and/or training in communication and related fields.

Terms of Employment:

  • Working 12-hour rotating shifts that include days, evenings, nights, weekends, and holidays.
  • This is a full-time position that has a starting wage of $21.30 per hour.
  • Applicants who pass the interview must be able to present a clear criminal record check from the Edmonton Police Service or the RCMP.

Company

West Edmonton Mall

Location

Security

Opening Date

2/3/2021 12:00:00 AM

Closing Date

2/26/2021 12:00:00 AM


Employer Information

Edmonton, AB, Canada
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