Company Description

A growing company with a fixed work schedule? No more having to sacrifice personal time for work? A competitive benefits package? If these things peak your interest then Gentek Building Products is the company for you!

At Gentek Building Products, we pride ourselves on the superior customer service experience that we provide to our clients. We recognize that this can only be achieved by having a fantastic group of employees and, as a result, we are committed to taking the time and effort needed to thoroughly train all employees!

Job Description

Our busy branch in Hamilton requires a CUSTOMER SERVICE/INSIDE SALES ADMINISTRATOR who will contribute to the fulfillment of our commitment to provide superior service to our customers. Specifically in this role you will promptly and professionally:

Key Responsibilities:

  • Answer customer inquiries at our service counter in person, or by phone
  • Promote Gentek's products and services
  • Enter and process orders
  • Monitor and advise customers of product information, availability, and delivery status
  • Perform general office duties and provide administrative support to the Branch Administrator as required.
  • Accurately apply customer payments to accounts
  • Process bank deposit
  • Participate in basic accounts receivable tasks including credit checks and collection calls
  • General sales and office administration duties
  • Liase with various outside vendors and with staff from other locations including corporate office


Ideally you have experience in a related building products distribution branch environment.

Minimally you possess:

  • A natural disposition to provide exceptional customer service
  • An aptitude to quickly develop and communicate expert product knowledge
  • Computer proficiency
  • An ability to perform in a fast-paced environment
  • Strong general administrative skills

Additional Information

Gentek is growing. Come grow with us. We offer a competitive compensation package and a straight weekday schedule. The people at Gentek are the difference. If you are interested in joining our team please respond with cover letter and resume.

Accommodations for applicants with disability available upon request.

Employer Information

Hamilton, ON, Canada
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