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We are looking for a Director of Marketing Operations to join our team of play makers! You'll work closely with the VP of Marketing Operations and Technology to deliver thoughtful insights and recommendations that optimize the performance of Marketing's global program activity and effectiveness. In addition, you'll be responsible for managing and inspiring a team to ensure that initiatives are seamlessly executed and highly effective.

Responsibilities Include

Work with VP Ops and Tech to set marketing operations objectives and key results that align with the company's overall strategy, and manage initiatives to achieve these goals. Lead the team to identify ways to improve and streamline key marketing operations, processes, and workflows to enhance overall efficiency and effectiveness. Analyze the workflow from program development through to execution and track progress against goals and support success. Stay on the cutting edge of marketing best practices by researching the latest trends and gathering new ideas from industry analysts and experts, and peers/competitors. This should be used to drive continuous improvement for operational efficiencies and adoption. Lead a team of franchise program managers responsible for x-functional alignment, driving marketing campaigns from inception to final delivery Budget planning and oversight Work force planning to support demand and work streams Analyze gaps in data, marketing strategies, and growth practices. Monitor and analyze marketing dashboards and reports to track key success metrics and ROI. Coordinate with the various Marketing departments to ensure data is flowing downstream & upstream at the right time, in the right place, and to the right people. Manage a globally dispersed team

Qualifications Include

Proven leader with experience of managing a high performing team Excellent communication skills, including the ability to synthesize data into insight that supports effective decision making Strong understanding of demand generation, marketing automation Excellent thought leadership, strategic, analytical, and forward-planning skills Exceptional organizational skills and attention to detail Strong project management, time management and cross-functional coordination skills Capacity to work effectively with ambiguity, adapting quickly to changing goals and objectives. The ability to work on multiple projects simultaneously, and establish new processes while streamlining existing ones

Experience/Education Requirements


  • years of experience in Marketing operations / Agency operations with proven ability to execute effectively Undergraduate degree in business, marketing or data analysis Excellent interpersonal skills with the ability to engage, influence and build strong working relationships at all levels. Proactive mindset and strong initiative. Willing to go the extra mile with a strong work ethic; self-directed and resourceful. Results-driven individual with exceptional analytical skills in quantitative data analysis of program effectiveness, forecasting, and ROI.

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers.

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much

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