MANAGER, COMMUNITY EVENTS & INITIATIVES
Sinai Health Foundation raises and stewards funds to support Sinai Health. Sinai Health is Canada's leading integrated health system and comprises Bridgepoint Active Healthcare; Circle of Care; Lunenfeld-Tanenbaum Research Institute; and Mount Sinai Hospital, Joseph & Wolf Lebovic Health Complex. The generous support of our community fuels everything we do from seamless care to scientific discovery.
People are excited to come to work every day at Sinai Health Foundation. As a world-class institution, we have a unique and rich personality. We are driven to make a positive impact for patients, their families and society.
We love the clash of ideas that lead to better solutions. Challenging the status quo is encouraged. Collaborating will allow us to push forward.
We recognize that the pace of change continues to accelerate and understand flexibility is vital. We take our work seriously and have a lot of fun doing it! Laughter echoes throughout our organization.
We embrace and celebrate differences. We look for diversity and inclusion when we hire top talent. We have great respect for our strengths, perspectives, opinions and lifestyles.
We have high expectations of each other, but even higher expectations of ourselves. We are not hampered by rules and processes, we trust in each other.
We do all that we can do...and then we find a way to do a little bit more. We embody creativity, imagination and a fierce determination to make the world a better place.
The Community Events portfolio allows community leaders and grateful patients to engage as individuals, businesses, or community groups, and express their support, gratitude, and passion for Sinai Health.
Reporting to the Director, Events, the Manager, Community Events & Initiatives will guide, facilitate and support the work of volunteers that choose to hold third party events, partner events, DIY peer-to-peer fundraisers, roving events, and other community initiatives.
The Manager will represent Sinai Health Foundation, ensuring that all community events and initiatives align with Sinai Health Foundation's strategic plan, that the Foundation's policies and processes are followed and that all projects are on track by continuously evaluating and assessing activities.
The Manager will develop a robust portfolio that reaches different audiences to ensure diversity and growth with the following portfolio strategic objectives in mind:
- Develop a robust pipeline of community fundraising initiatives.
- To make Sinai Health the charity of choice for community event organizers by creating an awareness campaign and a solicitation plan.
- To help Sinai supporters turn their goodwill into funds by giving them the tools to execute fun and successful fundraisers.
- To provide a positive experience and create a stewardship plan that moves Sinai community event volunteers' through our donor pipeline.
The ideal candidate is an events professional with a solid track record of executing a range of exceptional quality fundraising events. The Manager, Community Events & Initiatives will possess both strategic and detailed-oriented management style and have a demonstrated ability to lead, mentor and inspire.
The Manager, Community Events & Initiatives has a high degree of thoughtfulness required to build relationships with a wide range of stakeholders in a high-pressure, high-volume, fast-paced environment with multiple priorities and competing deadlines. The Manager will work collaboratively with cross-functional teams and will be responsible for managing expectations, handling sensitive situations and following Sinai Health Foundation's policies with event leadership staff and volunteers, donors and high-profile attendees.
Responsibilities include, but are not limited to:
- Develop a marketing and solicitation strategy for new community events, initiatives, and acquisitions that meet Sinai Health Foundation's strategic goals
- Building and managing a pipeline of events and initiatives
- Managing process improvement exercises for better achievements, appropriate resourcing and increased efficiencies while ensuring consistency and quality of service and delivery
- Setting goals and measuring success of the community event and initiatives portfolio relative to key performance indicators: Revenue goals are met, portfolio growth is on track, new audiences are introduced to the foundation, and participants are converted to donors
- Stewarding and supporting the work of volunteers and partnering with event chairs and event committees to develop successful community events and initiatives
- Resourcing events team to ensure proper support for all activities and volunteers as required
- Developing and managing activity budgets, ensuring event revenue goals are being met, and that cost/revenue ratio is on track
- Attending events and activities as required (includes some evening and weekend work)
- Escalating sensitive and or challenging situations to Director, as appropriate
- A minimum of 5 years of community fundraising event and team management, preferably within a large dynamic non-for-profit environment
- Successful completion of a University Degree in a related field from an accredited educational institution. Proven equivalent and recent related education, training and experience may be considered
- Strong understanding and an excellent track record of managing, executing and enhancing community events
- Familiarity with Canada Revenue Agency's guidelines around tax receipting, including gifts-in-kind, sponsors, ticket sales and donations
- Exceptional verbal and written communication skills with excellent interpersonal skills
- Proficiency in Microsoft Word, Excel, PowerPoint and Raiser's Edge
- Ability to handle matters of a sensitive and confidential nature with extraordinary problem solving skills, innovative, creative thinking person with demonstrated financial acumen
- Diplomatic in managing expectations of a wide range of stakeholders
- Self-starter with a bias for action; solutions oriented; able to plan, organize and prioritize work while handling multiple tasks and interruptions
- Ability to work collaboratively within a team, as well as independently with minimal supervision
- A professional aligned with Sinai Health Foundation's five values: collaboration, flexibility, fun, respect and trust.
Office Location: Currently, as a result of the COVID-19 pandemic, SHF staff are working remotely. Ultimately, when it is safe to do so, our goal is to work out of the SHF offices, located in downtown Toronto.