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About 24-7 Intouch

24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story


About the Job

24-7 Intouch is looking for a Communications Specialist to execute our internal communications strategy for the organization. We need a talented, driven, creative professional who thrives in an entrepreneurial, fast-paced environment. Does this sound like you? Read on!

Reporting to the Senior Director of Marketing Communications, you'll play a major role in keeping over 15,000 employees around the world connected to our company and our culture. We use story, strategy and the latest technology to deliver our messages, and you'll be responsible for seeking out innovative techniques and technologies to make an impact with our communications.

As a Communications Specialist, You Will...

  • Be a writer, project manager, a creative thinker, storyteller, and content designer
  • Excel at working collaboratively with executives and colleagues alike, and consistently delivers high-quality work even under time constraints
  • Help employees across the organization stay up to date about the company's vision, goals, projects and executive updates by developing and supporting strategic internal communications programs
  • Possess strong technical abilities in maintaining communication platforms such as our Google Workspace-based intranet and Wordpress sites
  • Commit to, maintain, and champion visual brand standards through all creative work
  • Work with other internal departments where required
  • Assist in preparing for meetings and schedule/attend meetings when appropriate
  • Support all other marketing programs, projects and initiatives as needed
  • Manage deadlines and project plans, ensuring timelines and deadlines are met


As a Communications Specialist, You Have...

  • A University or College grad with a Communications or Marketing specialty or equivalent combination of education and experience
  • Exceptional writing skills and can captivate readers with your storytelling
  • Experience using Wordpress and/or intranet platforms
  • Excellent written, proofreading, and grammar skills
  • Ability to work both independently and within a team environment
  • The ability to operate in a fast-paced work environment and switch gears quickly between projects and deadlines
  • Strong problem solving and decision making skills
  • Superior attention to detail with an eye for accuracy

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

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