Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the ?Apply? button to get started!
Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.
We provide career opportunities in Customer Service & Collections, with various shifts and full time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.
We are currently looking for a Sales Experience Specialist to add to our team.
Bill Gosling Outsourcing is an ?Essential Service Provider?. This role is office-based with the potential to move to ?work from home?. To keep our employees safe we practice social distancing, provide masks to our employees, have a mandatory mask policy, provide sanitizer throughout the office, and ensure complete cleaning of all our surfaces daily.
WHAT YOU WILL DO
As a Sales Experience Specialist you will:
- Respond to customer inquiries via phone and/or email
- Familiarize self with finance products, marketplace lending and personal loan products to be able to provide assistance across a wide range of inquiries
- See and understand trends, collate data and escalate issues to Customer Experience Management
- Multi-task and switch from written to verbal correspondences / inquiries seamlessly
- Consultative selling, placing the customer's needs first
- Outbound calling to customers that have recently inquired about personal loans
WHAT WE ARE LOOKING FOR:
- Sales experience preferred but not required
- Strong written & oral communication skills
- Flexible and able to work in a dynamic environment of rapid change in procedures and prioritization
- Familiarity with personal loan products and financial services (interest rates, amortization, credit bureau reporting, etc.)
- Experience working with others in a collaborative environment, encouraging others and demonstrating the desire to help others succeed.
WHAT WE OFFER:
- Full Time Hours
- flexibility required
Competitive Wage $16.65 / hour (base
Additional income potential through bonus program
- Group Benefit Package
- Ongoing training / personal development
- Great work culture where you can learn and grow
- Games room, lunch room and discounted Corporate GoodLife Memberships
- Casual Dress Code
WHERE ARE WE?
Citi Plaza Mall
225-355 Wellington St.
Check us out for yourself!
Twitter & Instagram: @bgocareers
Facebook & Linked: @BillGoslingOutsourcing
Apply now or reach one of our Branch Recruiters at 1-888-372-5708