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Rakuten Rewards Canada is seeking for an experienced Graphic Designer with proven work in digital media and print (e-commerce experience would be an asset). You will report directly to the Manager, Creative and collaborate closely with Marketing and Sales, while striving to understand and anticipate customer needs to exceed expectations. As a driven and passionate creative professional, you possess a sharp eye in composition, layout, typography, photography, and exceptional attention to detail. The role requires fundamental strengths in the ability to multi-task, problem solve, and to keep up with current visual and design trends. It is a fast-paced environment and we thrive on agility. You not only need to excel in production work, but original design as well

  • we need someone who understands deadlines and can stay agile.


Develop beautiful, leading-edge, innovative, and engaging designs for web and print (video an asset), while adhering to brand standards and guidelines

Work closely with Sales on merchant campaigns and sales collateral

Collaborate with Product Manager in improving and optimizing desktop, mobile web, and app user interfaces with current UX best practices

Support production work for weekly Marketing promotions and ad-hoc campaigns

Participate in project meetings and brainstorm sessions to produce multiple design comps and work iteratively with project stakeholders from conception to completion

Accountable for upholding design accuracy and consistency, while adhering to brand guidelines and design systems


2+ years of professional experience working in a design studio or in-house environment

Possess a strong portfolio of work examples that demonstrate ideas from conception to final product with excellent use of composition, layout, typography, and imagery

Strong proficiency in Sketch, Adobe Photoshop/Illustrator/InDesign

Exceptional cross-platform design skills (ie. web, video, print)

Knowledge of print production file set up and preflight

Fundamental knowledge for troubleshooting technical issues in electronic files for on-screen viewing

Experience in Adobe After Effects, Premiere Pro or motion graphics an asset, but not required

Ability to work under tight deadlines and rise to creative challenges

Strong communication and time management skills

Goes the extra mile to QA/proofread/review own

  • team members' work


Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, always advance. Only be satisfied with complete success

  • Kaizen.

Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.


  • Practice
  • Validate
  • Shikumika. Use the Rakuten Cycle to success in unknown territory.

Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.

Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your

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