This job offer is closed.

Who you are:

You are an innovative and patient-centred individual who provides excellence within their profession

You are a team player with excellent communication, critical thinking and customer service skills

You have vision, flexibility, transparency, honesty and practicality

You are organized, accurate, and able to multi task and meet deadlines

You support the patient experience, your colleagues, and the cultural and spiritual beliefs of others

You embrace MSH's core values and live the words of respect, trust, commitment, compassion and courage

Who we are:

Markham Stouffville Hospital (MSH) is one of Ontario's leading community hospitals. Across our two sites (Markham and Uxbridge) and the Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

What we need:


MSH is looking for a creative and dynamic Senior Corporate Communications Specialist to join our fast-paced organization. The Senior Corporate Communications Specialist will be responsible for planning, developing and implementing high quality, strategic communications to support MSH's goals and priorities. As an integral part of the MSH team, this role will lead communication activities for strategic projects and clinical initiatives within the organization.


Working within a dynamic Corporate Communications team, the Senior Corporate Communications Specialist will draw on their extensive experience in strategic communications to develop and execute communications plans consistent with the hospital's strategic plan. The Senior Corporate Communications Specialist will plan and execute communications strategies in a variety of areas including media relations, event planning, internal and external communications and community engagement. The ideal candidate will be an excellent writer and have knowledge of the health care system and issues management and be comfortable working in a large complex organization.

Duties include (but are not limited to):

  • Develop and deliver core communication materials such as communications plan, key messages, briefing notes, reports and presentations
  • Research, write, and edit engaging and compelling articles/web content that advance MSH's reputation through storytelling
  • Oversee and support corporate communication campaigns
  • Build strong relationships with hospital stakeholders, including staff, physicians, volunteers, patients, etc. to gather relevant content to inform and drive communications activities
  • Provide ongoing media monitoring of health and governmental news
  • Provide advice and counsel to senior members of the hospital's leadership and clinical team
  • Provide a full range of communications support including media relations, issues management, event planning, crisis communications, writing, and internal and external communications
  • Manage the communications activities of a concentrated portfolio of select hospital programs and strategic initiatives
  • Work within MSH brand guidelines and writing style guide to champion the brand, ensuring quality and consistency
  • Collaborate with digital and design teams (in-house and external suppliers) for special projects as required
  • Provide crisis communication and issues management support in the event of an emergency
  • Take on communications on-call duties (rotating schedule)

Work Schedule:

M-F: regular business hours

Additional hours as required

Full-time contract 16-18 months


Reporting to the Director, Communications and Public Affairs


BAND L: $37.11

  • $45.25

What you bring to MSH:


  • Post-secondary education in Communications, Public Relations, or equivalent with a minimum of five years of related experience
  • Excellent communication and interpersonal skills including the ability to facilitate excellent working relationships with staff, physicians, and volunteers
  • Superior writing skills; thorough knowledge of Canadian Press (CP) style
  • Trustworthy, reliable and able to work with minimal supervision
  • Ability to multi-task and have good organizational and time management skills
  • Ability to develop strong relationships within the community
  • Experience in providing strategic advice and guidance to senior management on sensitive issues
  • Excellent writing, researching, reviewing and editing skills, with the ability to compose internal and external communication products for all media and audiences
  • Strong customer-service orientation and demonstrated ability to work collaboratively within the team
  • Experience using social media in a corporate environment
  • Ability to work well independently in a fast-paced environment
  • Demonstrated problem solving and analytical skills, results-driven
  • Experience in health care industry is an asset
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
  • Ability to work afterhours or evenings (minimal) as required

Markham Stouffville Hospital takes pride in serving some of Canada's most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one's personal identity and/or values. Furthermore, Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

Required Skills

Required Experience

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