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Lightspeed is seeking a results-oriented Product Marketing Manager to help accelerate the launch and lifecycle management of our Hospitality line. The key objective of this position is to improve how we take our products to market: establish positioning and messaging; conducting market analysis; and develop tools and documents in order to ensure a fast, consistent, accurate and impactful go-to-market strategy.

What you'll be responsible for:

Becoming an expert of the payment, retail and hospitality industry and understanding the technology landscape that helps retailers and restaurateurs be successful

Owning the execution of market research and gleaning nuanced market insights that will help inform our roadmaps and hone our messaging and pricing

Recommending current and future market positioning opportunities, including new functionality, offerings, improvements and/or business models

Learning the competitive landscape and products inside-out so that you can effectively position our products in the market as well as arm customer-facing teams with that knowledge

Being the go-to person for messaging around our products and value proposition

Partnering with Marketing, Product Management, Design & Customer Success teams to deliver your strategy, influencing product roadmaps and advocating for experiences that drive growth and customer satisfaction

Developing and owning results for the 1-year GTM strategy as well as individual feature and product rollouts from start to finish

Supporting and developing the long-term strategy, priorities and organization that will meet the brand and product marketing needs of our global business

Maintaining a deep understanding of our customer and user personas to translate insights into strategies that help support and drive our roadmap

Partnering with cross-functional teams to develop strategies and action plans on product and brand marketing initiatives

What you'll be bringing to the team:

Proven experience of working in a product marketing or equivalent role

Knowledge of strategic planning, business analysis, marketing principles, research and analysis with strong project management skills

Highly organized, analytical and a motivated self-starter that thrives in a fast-paced environment

Strong interpersonal and communication skills, including verbal, written and speaking at events

Ability to build and maintain close working relationships and act as liaison with cross-functional and external stakeholders

Ability to act as a positive, motivating leader who can inspire others to rise to new challenges

Experience in the Restaurant or Hospitality sector in any capacity is a strong asset

What's in it for you:

Development of very high traffic products, used at the global scale

Amazing benefits & perks, including equity for all Lightspeeders

Opportunity to join a fast-paced, high-growth company

Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story.

Who we are

Lightspeed (TSX/NYSE: LSPD) powers small and medium-sized businesses with its cloud-based, omni-channel commerce platforms in over 100 countries around the world. With smart, scalable, and dependable point of sale systems, Lightspeed provides all-in-one solutions that help restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine. Lightspeed has offices in Canada, USA, Europe, and Australia.

We're passionate about enabling people to do their best work. Come work with us and find out what you can

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