Marketing, Social Media, Sales and Admin Coordinator
This position actively participates in the design, production and distribution of Social Media content and marketing & sales materials designed to promote the Hotel Grand Pacific rooms, food & beverage, and athletic club products.
Description of Duties:
Actively participate in the design, production and distribution of marketing and sales materials designed to promote Hotel Grand Pacific rooms and food & beverage;
Implement and assist in developing marketing plans and strategies, both traditional, digital and social, to increase revenue;
Maintain statistical information through the production and consolidation of reports as required;
Support sales, marketing, revenue and operations teams with the production and management of collateral ensuring adherence to all brand standards;
Effectively manage hotel databases, social media and websites as required.
Work cooperatively with Director of Sales & Marketing, Reservations & Revenue Manager, Food & Beverage manager, Director of Operations, Director of Athletic Club and external partners;
Actively engage with website CMS in order to keep all pages current;
Maintain and assist in development of website content;
Assist in creation of hotel promotions and PR opportunities working with partners on logistics and creating visibility during the event;
Be the Social Media Champion. Develop content, build following, engage with the community and monitor channels;
Liaise with industry partners to create social promotions and contests in the marketplace, monitor results;
Monitor online media for mentions and articles and build relationships with prominent influencers to create awareness of the property;
Coordinate and process all advertising requests coming into the hotel;
Liaise with the Director of Sales & Marketing to create and ensure quality of sales promotional pieces;
Assist with Administrative Duties as needed:
- Designing internal communications
- Assisting Director of Human Resources with recruitment activities such as posting job openings and conducting reference checks
- Updates Guest Comment Board
Maintain confidentiality and adhere to company Code of Ethics
Produce weekly and monthly reports for internal use and for various hospitality partners;
Participate at weekly Operations and Sales meetings
The successful candidate must be a web savvy content creator. A professional presence as well as excellent written and verbal communication skills is required along with a thorough knowledge of Victoria as a destination.
- At least 2 years' experience in a marketing environment
- Experience managing multiple social media channels for business
- Proven knowledge and experience using Adobe Creative Suite: InDesign, Photoshop, Illustrator, etc.
- Thorough knowledge and experience using all Microsoft Office applications
- Graphic Design experience
- Excellent organizational and teamwork skills