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Job Description

Area Sales Manager


Calgary, AB

Job Summary:

Toyota Canada Inc. (TCI) currently has an exciting opportunity for an automotive enthusiast to support our Sales department in the Prairie Zone. The Area Sales Manager role is a permanent full-time opportunity and will report to the Zone Sales Manager. The selected candidate will partner with Dealers within an assigned territory to meet Toyota sales targets and increase brand image. In addition, the successful candidate will act as the face of the Toyota brand to the Dealer body.

What You'll Be Doing:

Provides leadership and consultation to Dealers in the following areas:

Develop customer centric solutions for Dealers in support of New Vehicle Sales, Toyota Certified Used Vehicles (TCUV) and Extra Care Protection (ECP) target achievement.

Identify gaps in Dealer sales and tracking processes and provide advice and support for improvement.

Take a lead role in the Annual Dealership Review and Objective (ADRO) setting process.

Provide guidance to Dealers concerning monthly vehicle allocation and internal inventory management.

Proactively supports Dealers by:

Present Dealers with sales opportunities within assigned Dealer Market Area (DMA) through analysis of market share, pump-in/out, sales efficiency and competitive activity.

Provide valuable insight, best practices and direction in the development of sales/marketing initiatives to capitalize on identified opportunities.

Ensure Dealers are on pace to achieve monthly sales targets by collecting accurate estimates throughout the month.

Conduct ongoing Dealer performance and accountability meetings through regular Dealership visits.

Develop recommendations and actions plans in collaboration with Dealership management utilizing the Dealer Consultation Process.

Plan and support the execution of various retail projects and processes as part of the Dealership team.

Support in the procurement of high priority (sold order, special edition, etc.) units through monthly supplemental allocation process.

Manage and support on issues related to Dealer Fleet; including assisting with soliciting new business, maintaining fleet relationships and vehicle order management.

Identify training opportunities and provide support through Toyota University and in-Dealer training.

Responsible to recognize broader issues and bring to the attention of the Zone Sales Manager.

Supports TCI by:

Influence and persuade Dealers without direct authority to comply with TCI Corporate objectives whose benefit may not be immediately apparent. These objectives may involve sales targets, sales programs, sales processes and activities to enhance the Toyota brand.

Prepare detailed Dealer contact reports outlining Dealer performance KPI'S and actionable items relevant to the Dealers business and TCI Dealer standards, policies and procedures.

Support future Business Innovations initiatives by acting as a Change Agent in the Dealership.

Proactive sale of supplemental vehicle supply to Dealerships.

Work cross functionally with the sales team, other depts. within the Zone and TCI Head Office.

Provide timely market data/surveys, industry feedback and market performance analysis.

What You'll Bring:

College/University diploma/degree or equivalent preferably in Business or Automotive marketing or equivalent work experience

Minimum of 5 years automotive experience.

Experience in a combination of the following areas would be preferred: Product Planning, Sales & Inventory Planning, Dealer Development, Pre-Owned, National Sales and Marketing.

Prior field experience or exposure to Dealership sales operations would be an asset.

Strong product knowledge is preferred.

Strong leadership, relationship-building and negotiation abilities to balance both the needs of Dealers and TCI Corporate objectives.

Self-starter with excellent organizational and time management abilities.

Strong analytical and problem-solving skills.

Ability to be tenacious to continuously develop customer centric solutions for Dealers even in the face of adversity.

Ability to thrive in a high stress, challenging environment.

Ability to handle opposition in a professional manner while still maintaining productive relationships with stakeholders.

Excellent oral/written communication and presentation skills.

Bilingual (French) language skills would be an asset

Demonstrated understanding of PDCA principles.

Proven ability to initiate & improve work processes to increase efficiencies

General computer skills and knowledge.

Ability to work extended hours and travel

Must hold a valid class G driver's license

What We'll Bring:

A work environment built on teamwork, flexibility and respect

Competitive salary including bonus

Health and dental benefits effective immediately.

Company pension plan with matched contribution

Associate vehicle discount program

Professional growth and development programs to help advance your career, as well as tuition reimbursement

Fitness reimbursement

Great company culture-Respect for people and continuous improvement is at our core

Paid holiday shutdown and competitive paid time off benefits

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

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