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Why Join Coca-Cola North America?

It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do

  • whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people
  • with the different backgrounds, skills and perspectives they bring to our workplace
  • are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.

Job Summary

The Customer Analyst collaborates with the National Account Team to guide efforts to establish and manage against a solid business planning, forecasting and pricing approach. Using the customer syndicated data, this person identifies opportunities, conducts reviews with the account team and gains alignment prior to finalization of recommendations to either the forecasting, finance team, the bottler or even the customer itself. Assists the account team by performing the necessary analysis required for execution of the annual Joint Business Plan, facilitating the development and validation of business plans, providing insight into forecasting as part of a management routine, and playing a key role in day to day communication with the customer and the field team.

Key Responsibilities

Provides timely and accurate reporting and insights to sales and management team, assists with field communication and assists Sales Management in presenting the Joint Business Plan.

Assist in the development & analysis of the Joint Business Plan, including opportunity assessments, industry benchmarking, gap analysis.

Analyze key measures against Joint Business Plan performance including Sources of Growth allocations, price/package variations, mix shifts, operational elements like out of stocks or minimal orders.

Prepare and provide input around KBI and Management Routine reports.

Identifies opportunities, conducts reviews with account team to gain alignment prior to finalization and submission to key stakeholders

Support the team to launch innovations in stores and on digital platforms

Job Requirements/Qualifications

Bachelor's Degree or equivalent combination of education and experience required.

Two (2) plus years' experience in the food and/or CPG industries preferred.

Experience in finance, sales, category management, or business planning analysis are assets

Coca-Cola system experience preferred.

Strong technical/computer skills (i.e. Excel, pivot tables, macros, Access) required.

Coca-Cola Ltd. is committed to creating a diverse and inclusive workforce. We have a number of programs and policies in place to support this goal. For individuals with disabilities, accommodations are available upon request. Should you require an accommodation, please contact our HR team by calling 1-877-677-6774.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors

  • curious, empowered, inclusive and agile

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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