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Sales Coordinator

The Rimrock Resort Hotel, 300 Mountain Avenue, Banff, Alberta, Canada Req #173

Wednesday, July 28, 2021

We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.


The Sales Coordinator responds to and tracks all sales, conferences, and wedding inquiries and supports the Sales Managers with creating proposals, estimates, and contracts.

Duties and Responsibilities

  • Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time
  • Checking availability for both guest rooms and function space
  • Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client's needs
  • Blocking guest rooms and function spaces in property management software
  • Making reservations for dining outlets arranged as part of client's booking
  • Consulting General Manager, Conference Services and Chef for unique requests and pricing
  • Copying and distributing all pertinent data concerning booked activities to appropriate departments
  • Managing follow-up correspondence requests for both proposals and contracts
  • Scheduling and conducting site inspections
  • Preparing a variety of weekly and monthly Sales reports
  • Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
  • Attending weekly Sales and Conferences meeting, communications meeting and monthly Health & Safety meeting
  • Providing administrative assistance as required to Sales Managers and Director of Sales and Marketing
  • Additional related tasks as assigned

Physical Demands

  • Frequent sitting and using a computer
  • Occasional walking and standing
  • Occasional lifting and carrying items weighing up to 16 pounds / 7 kg


  • Completion of Grade 12 or equivalent
  • Post-secondary education in business is an asset
  • Minimum 1 year of experience performing administrative work
  • Strong computer skills with competency in Microsoft Excel, Word and Outlook
  • Excellent verbal and written communication skills
  • Demonstrates high attention to detail
  • Self-directed and efficient with excellent time management skills
  • Excellent organizing skills with the ability to successfully manage multiple tasks simultaneously
  • Capable of working effectively while under pressure

Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.

You can learn more about what to expect as a Rimrock employee here.

Other details

Pay Type


Job Start Date

Tuesday, August 24, 2021

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