Great company. Great people. Great opportunities.
As a Sales Support/Branch Administrator for our Mobile Solutions team at United Rentals, you will be responsible for proactively increasing revenue for the team by providing exceptional customer service, processing rental quotes and reservations, and terminating contracts. In addition, this role includes overseeing administrative duties in accounting, credit and collections and purchasing; as well as general office management, and customer service problem resolution.
Our Mobile Solutions team specializes in the rental, sales, renovation, restoration, modification and transport of new and used shipping containers. We provide storage and office space solutions for several industries including; industrial, construction, manufacturing, healthcare, education, retail and more.
We offer the broadest range of equipment including but not limited to storage containers, ground level offices, tool cribs and construction hoardings, all delivered by the strongest customer service team in the industry.
If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. We'll provide the tools, the technology and the support you need to do the job right. You will also be supported by a strong management team that will help you achieve your goals.
Additional duties include the following:
Respond to all inbound calls in a consistent, professional and courteous manner
Establish new rental and sales accounts by serving walk-in and call-in customers
Review all equipment requests and propose solutions that suit the customer's requirements
Identify leads for new business and communicate to the appropriate field personnel
Effectively resolve customer issues and coordinate solutions with other personnel
Warm call on lost and/or dormant accounts to retain or generate business
Assist with branch operations, such as scheduling deliveries and pick-ups and coordinating service calls
Assist with fleet administration, fleet inspections and vehicle inspections
Coordinate the branch's accounts payable and receivable functions, including assisting with collections on overdue accounts
Oversee administrative functions of the branch
Other duties assigned, as needed
High School diploma
Forklift experience or forklift certification, an asset
Strong PC skills (including MS Word)
Exceptional relationship-building and customer service skills
Strong ability to multitask in a fast-paced environment
Excellent teamwork, interpersonal and communication skills
Keen attention to detail
Valid driver's license with acceptable driving record
At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization
- and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.
What's in it for you?
U.S. Full Time roles: Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.
U.S. Part Time roles: Benefits offering includes 401(k) retirement with company match/RRSP; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.
Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.
- Offered for full time roles, part time eligibility in select provinces
United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.