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Reporting to the Senior Manager, Communication & Analytics, and the Business Development Coordinator will provide support to the Facility Services business with all aspects of business development initiatives, market research, and facilitate the creation of communication and marketing materials. Specifically, this role will encompass an ability to develop and maintain strong relationships with internal stakeholders from creative Marketing teams and our Sales Teams, remain organized and assist with implementing marketing, branding, communication and project plans.

The incumbent is efficient, focused, organized, and willing to work within a fast-paced environment. As an agile learner the Business Development Coordinator must remain committed to continuous improvement, quality service, delivery and time management.

Duties and responsibilities include but are not limited to:

  • Develop and maintain long-term relationships with internal stakeholders
  • Support all aspects relating to presentation development and special client deliverables as they relate to all steps in the sales process (discovery, prospecting, verification, proposals/presentations)
  • Translate project and communication activities into assignable tasks
  • Work with business development, sales and marketing to develop content, write, research, design, package to develop high-quality engaging communication materials
  • Timely reporting of project objectives & activities to all stakeholders
  • Interact and gather technical information from sales and operations staff
  • Prioritize and coordinate sales activities and resources
  • Facilitating meetings where appropriate, taking and distributing meeting minutes to members, assisting with the coordination of kick-off and information gathering meetings
  • Conduct market research and collect and analyze data


  • Post-Secondary degree or diploma with a major in business administration, communications, marketing or an equivalent combination of education and experience


  • Working knowledge of Facility Services, Property Management, Construction and/or consultation related to buildings is a strong asset
  • 1-3 years' experience in Construction/FS/Real Estate is an asset
  • Highly apt individual who has the ability to multi-task and coordinate inputs from multiple stakeholders
  • Ability to research, write, analyze, and present at a high-level with all levels of management
  • Software application expertise in Word, Excel, PowerPoint, Adobe DC, ZoomInfo, Salesforce and/or equivalent CRMs
  • Pro-active approach to job responsibilities with an ability to work independently and within team environments
  • Strong writing capability is required including ability to develop communication and marketing materials for customers
  • Strong presentation skills
  • Knowledge of traditional and digital marketing, content marketing and social media marketing strategies

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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