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About Fiix

Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. There are over 3000 maintenance teams in 100+ countries using Fiix to improve communication, asset health, and even sustainability.

Creating positive social impact is baked into our company DNA, and as one of Canada's fastest-growing companies and Best Workplaces, we're transforming an industry and doing it the right way.

About the team

Our Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work.

As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. You'll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.

In our fast-paced, high-growth environment, you'll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, as a BCorp certified organization, there are tons of opportunities to make an impact! Take paid time off to volunteer in your community, start up a new committee, join an employee resource group, or mentor other Fiixers. Best of all, you'll have the flexibility to work remotely or come and experience our awesome office. No matter where you're working from, we're committed to ensuring that the Fiixer experience is best in class!

As an SDR, you will be the backbone of our sales process and responsible for establishing customer relationships and strategically developing and providing motivated leads to our sales team. You'll be working closely with Account Executives and Marketing to develop targeted strategies and messaging to drive opportunities for new business.

We're looking for a highly motivated, tenacious and energetic individual with exceptional communication skills and a talent for relationship building. The SDR position provides an exciting career opportunity and provides you with lots of opportunity to grow and advance within the company. If you're a self-starter and interested in starting a career in tech sales, we'd love to chat.

This role is preferred for individuals who are bilingual in Spanish and English, and Portuguese is a plus.

What you will do:

  • Understand and deliver Fiix's value proposition and present the value of our solution to meet individual customer needs.
  • Actively participate in inbound and outbound calling and email campaigns and exceed quotas related to number of calls made, number of emails sent, qualified opportunities, pipeline attribution and closed business.
  • Generate sales pipeline and accurately capture and qualify leads through effectively identifying prospect pains and product fit.
  • Collaborate with Account Executives to create a fair and accurate pipeline, schedule qualified meetings and opportunity follow ups ensuring attendance and engagement.
  • Effectively answer incoming calls, distribute incoming emails and monitor Fiix's online chat portal.
  • Prioritize and plan prospect tasks and outreach strategy.
  • Engage in high level product conversations with senior executives and other stakeholders within prospect accounts.
  • Establish relationships with potential customers and positively represent Fiix and our product.
  • Ensure accurate and up to date customer interactions are captured in the CRM (Salesforce).
  • Participate and collaborate on projects to increase overall team efficiency.

What we're looking for:

  • This role is preferred for individuals who are bilingual in Spanish and English, and Portuguese is a plus
  • Interest in pursuing a career in tech sales within a fast paced, constantly changing environment.
  • Proactive and goal oriented with the ability to maintain consistent levels of activity to generate sales leads and meet and exceed monthly objectives.
  • Excellent written and verbal communication skills.
  • Effective time management skills and able to multitask, organize and prioritize workload.
  • Strong interpersonal and customer relationship skills with the ability to influence decision makers.
  • Team player with demonstrated ability to work individually and collaboratively.
  • Storyteller extraordinaire, you're comfortable presenting a company and a product to anyone, in any setting.
  • Prospecting and CRM experience, preferably in a SaaS software or technology environment is an asset.
  • Degree or diploma in Business, Marketing or related is preferred.

Equity Statement

At Fiix, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

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