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Quality Control/ Systems Maintenance

  • Ensure standard processes are in place for capturing and entering data
  • Liaise between the functional user groups and other stakeholders to help define, analyze, and validate functional business requirements

Reporting, Metrics, Dashboards

  • Create and run standard and complex queries to satisfy both scheduled and ad hoc user reporting requirements
  • Analyze data for trends and conduct additional research as required
  • Responsible for analyzing and reporting on data integrity concerns in the system including inconsistencies, errors or repeated human error
  • Proactively identify and create metrics, reports and dashboards
  • Directly or through report setup, harness data related to turnover, succession planning, employee professional development goals and achievements, etc.

Collaborative Relationships

  • Document and map all processes, create required training and reference materials
  • Document data changes or new data entry requirements and advise users of the impact on the system
  • Contribute to HR business process improvement activities through methods such as: analyzing processes and recommending improvements using technological functionality
  • Work closely with system provider(s) to monitor and resolve system issues


Special Job Characteristics:

  • Positive and collaborative approach
  • Demonstrated competency in statistical analysis, problem-solving, process improvement and workflow analysis
  • Ability to act with initiative and self-motivate to meet deadlines and responsibilities
  • Strong planning, follow up, time management & organizational skills
  • Exceptional oral and written communication skills within diverse environment
  • Excellent interpersonal skills and ability to communicate effectively, confidentially and professionally
  • Well versed in proper grammar, spelling, punctuation & composition
  • Demonstrated effective professional customer service approach to various roles within an organization
  • Ability to train various department functional users with the system and related products
  • Demonstrated preference and ability to work within a respectful, collaborative work environment
  • Understanding and ability to effectively work in open work environment
  • Demonstrated exceptional attention to detail and demonstrated accuracy in work
  • Demonstrated ability to prioritize and produce timely yet accurate results


  • Experience and comfort with both basic and complex system reporting
  • Solid understanding of core HR processes

Experience with Workday and UKG

If you're motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

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