This job offer is closed.

Req ID: 21925

Vacancy Type: Permanent

Number of Positions: 1

Closing Date: 07/08/2022

Job Summary

The Manager, HR Management Systems (HRMS) spearheads the establishment of the strategic HR technology roadmap, and as a result supports implementation projects for current and future HR and enterprise needs. This role leads the identification, development and implementation of innovative and integrated HR systems that support critical business processes, eliminate inefficiencies and enhance the employee experience. This role will develop, support and implement change management initiatives that align with business and end user requirements. This role will provide technical expertise and work collaboratively with leadership, HR COEs and various stakeholders across the organization, and will act as the main point between the HR and IT Divisions. This role will lead and coach a team that is dedicated to supporting, maintaining, enhancing, optimizing and implementing a collection of enterprise-wide HR systems and technologies.


  • Contributes to the planning, development, implementation and evaluation of the HR strategic technology road map. Develops and implements short and long term technology plans to deliver the HR Division's business goals and objectives. Identifies technology opportunities and challenges and uses data analysis to help influence changes to business operations, process or programs.
  • Provides oversight on HR technology projects and coordinates with IT, Payroll and HR Centres of Expertise as necessary. Supports the acquisition of information systems and technology within Human Resources. Can lead and/or collaborate on HR vendor negotiation, selection and management, as required.
  • Accountable for the uninterrupted operation and timing maintenance of SAP SuccessFactors and other HR systems including ensuring the resolution of incidents with complete adherence to the business SLAs.
  • Establishes the framework, governance and business processes to support all HR cloud based solutions, releases and maintenance.
  • Analyzes HRIS and transactional service requirements and consults with HR staff, IT, Finance/Payroll and clients to identify, establish, monitor and administer systems and related procedures that maximize technology to support effective and efficient services.
  • Develops business cases for new technology solutions.
  • Demonstrates a commitment to efficiency and continuous improvement through innovation and best practices implementation.
  • Representing HR Division on Corporate technology related initiatives. (e.g. SAP Roadmap, Digital Records, Metrics and Analytics)
  • Partners and builds excellent working relationships with variety of stakeholders - Business Process Owners, Technology and Human Resources shared services, Program Steering Committee, System Integrators, IT Suppliers, and Operations teams to achieve long term and short term business objectives.
  • Acts as the HR/IT Technology Liaison, i.e. Main contact point between HR and IT on technology matters.
  • Coordinates quarterly release management activities between HR COEs and IT. (e.g. Release management planning; evaluation & impact assessment; testing & deployment.)
  • Coordinates and collaborates with HR to develop related metrics and workforce insights, including standard data elements and reporting.
  • Provides leadership to team members through coaching, guiding, modeling and evaluating key behaviours and strategies, encourages dialogue and provides guidance and advice to facilitate resolutions to work issues.


Minimum 5 years experience in HR, IT and/or technology management with progressively responsible experience

Post secondary education in HR, IT, Business or other related fields

SAP SuccessFactors and/or SAP HCM On-Premise implementation experience

Strong expertise in SAP SuccessFactors modules or other HR Systems

Advanced communication, presentation, influencing and negotiation skills.

Superior computer skills, including Word, Excel, PowerPoint, Outlook, Visio, SharePoint, Webex.

Demonstrated strength in project management.

Demonstrated innovation and change management skills.

Hourly Rate/Salary: $ 91,294.00 - $ 121,725.00

Hours of Work: 35

Work Location: Civic Centre

Department/Division/Section: CPS/Corporate Services Dept , CPS/HR Division , HR Systems & Support Services

Non-Union/Union: Non Union

COVID-19 Update: before their first day.

A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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