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Internet and telecommunications should be simple, friendly, and affordable. This philosophy has helped achieve some of the highest customer ratings among Internet Service Providers (ISPs) in Canada.

Our mission is to be the most loved, most recommended, and most desired telecom provider out there. Accomplishing this begins with our people! is currently looking for a Business Sales Specialist to join our team. This role is responsible for communicating service offerings to increase new customers, up-selling opportunities, and assisting in the development of Start's fibre sales strategy. This individual will use innovative selling techniques, product knowledge, and a customer focused approach to grow business using the full product suite, all while building meaningful relationships with key decision makers.

What you'll be doing:

  • Make telephone calls, in-person visits and presentations to existing and prospective customers.
  • Research sources for developing prospective customers and for information to determine their potential.
  • Demonstrate products and services to existing and potential customers and assist them in selecting those best suited to their needs.
  • Establish, develop and maintain business relationships with current customers and prospective customers to generate new business for the organization.
  • Provide recommendations on market potential and the value of existing and prospective customer's value in sales meetings, business reviews and forecast activities.
  • Create and manage a customer value plan for existing customers highlighting profile, share and value opportunities.
  • Plan and organize personal sales strategies by maximizing the Return on Time Investment for the territory/segment.
  • Stay relevant on industry services, market conditions, competitive activities, advertising and promotional trends.
  • Manage and update your business in CRM on a consistent basis and maintain all key performance indicators.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

What we are looking for:

  • 4-7 years of experience in a sales-based role, with successful sales results.
  • Superior interpersonal, customer service, and presentation skills coupled with a history of building strong, collaborative relationships internally and externally.
  • Solid understanding of the sales process and best practices.
  • Demonstrated aptitude for problem solving coupled with the ability to determine solutions for customers.
  • Able to work independently while remaining part of a sales team.
  • Able to thrive in a fast-paced, ever-changing environment and be flexible when priorities shift.
  • Strong record of success meeting and exceeding personal and team sales goals.
  • Excellent research, analytical, and follow through skills.
  • A high standard of integrity and work ethic, including time management, prioritization, and organizational skills.
  • Experience directly calling into Director or C-level positions.
  • Technical knowledge of networks and internet troubleshooting is considered an asset.
  • Able to perform computer work, including typing and other fine motor movements for up to 80% of each shift.
  • Valid G level driver's license with access to reliable transportation and able to provide a driver's abstract.

What we offer:

  • We live by our core values: Friendly, Smart, Honest, Reliable, Forward, Involved
  • We have a dynamic, reputable, and FUN company culture - it's what brings our employees here and keeps them here :)
  • As we grow, we want our employees to grow with us through our career advancement opportunities and continuous professional development
  • Pay for performance compensation philosophy
  • Group Retirement Savings Plan with company matching
  • Comprehensive flex option health & dental benefits and life insurance
  • Remote work opportunities with ability to work from office as required/necessary to maintain quality, 24x7 operations and customer support

Diversity is important to us, and we believe our differences make us a better company. Our differences help us to be innovative, with new attitudes, new processes, and new solutions to difficult problems. We respect our differences, and this respect is shared throughout our culture.

We know that applying to a new role takes a lot of work and we truly value your time. We're looking forward to reading your application!

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