Job Title

Application Developer, Learning Technologies

Job Description

Permanent Full-Time Position

8:30am to 4:30pm / Monday to Friday

( Telecommuting Options Available )

Pay Grade L ($63,663 to $68,158 per annum)

Emily Carr University of Art

The Application Developer implements best practices in the support of learning technologies,solves complex problems with recurring incidents and creates plans for proactive process improvement. The Application Developer regularly evaluates the current state of systems, identifies aspects that could be improved, and recommends changes to facilitate those improvements.

Benefits of Joining the Emily Carr community:

  • Enrollment in a comprehensive benefits package, including Dental Coverage, Extended Health, Disability Coverage and Life Insurance.
  • Membership in the Municipal Pension Plan.
  • Access to personalized telecommuting options.
  • Vacation and Professional Development benefits.

Some Typical Duties Include:

  • Configures learning technologies in collaboration with other IT teams, the TLC, and Faculties.
  • Works with IT teams such as Infrastructure, Collaborative Technologies, and the Service desk to ensure appropriate infrastructure and client support are provided in the management and support of learning technologies.
  • Assists clients with issues or questions through a variety of channels, including email, phone, instant messaging, and the internal service management solution.
  • Contributes to the development of service roadmaps for learning technologies.
  • Performs regular reviews of user needs to improve systems, reviewing incident trends and user feedback.
  • Maintains system functionality, developing test plans, user acceptance testing and working with internal and external teams during upgrades.
  • Acts as liaison between the TLC and IT Services by participating in various advisory committee and support groups.
  • Collaborates with the TLC in the development of best practices and system configurations across Learning technologies.
  • Provides technical support and troubleshooting for staff, faculty, and students in the use of the Learning Management System (LMS), blogs, wikis, and other learning software.
  • Diagnoses and resolves issues by using best practices for system configuration and providing demonstrations for new and returning users, including faculty and students.
  • Integrates multi-media and third-party extensions for improved system functionality in various learning technologies such as Moodle, Kaltura, media stream and other applications.
  • Maintains and extends processes for the support and development of websites, wikis, blogs, and other proprietary applications using a variety of development tools.
  • Leads upgrades and maintenance of the LMS with the external service provider.
  • Provides subject matter expertise for the development of educational technology training and support materials.
  • Contributes technical expertise and support to projects such as the annual Graduate Exhibition, Faculty orientation and similar projects.
  • Maintains documentation for applications and related services.
  • Provides backup for peer Application support and other related services in Information Technology Services as required.
  • Performs other related duties as required.

Required Qualifications

  • Bachelor's Degree in computer science or a related field with an emphasis on web-based technologies.
  • Minimum three years' experience in learning technologies, web design, configuration, user interface development and management.
  • Or an equivalent combination of education and experience.
  • Experience with PHP, JavaScript/jQuery, HTML5, CSS, and MySQL.
  • Experience with Application development and support models.
  • Experience with Application and Database integration dependencies.
  • Experience managing a Learning Management System (LMS) such as Moodle.
  • Knowledge of security best practices for end users.
  • WordPress, Drupal, or MediaWiki experience is an asset.
  • Experience working in an ITIL-based service environment is an asset.
  • Experience with a version control system (Subversion or GitHub) is an asset.
  • Ability to integrate web-based applications with proprietary and open-source software.
  • Proven ability to write utilities, scripts, and web-based applications in an open-source environment.
  • Proven systematic troubleshooting and problem-solving skills.
  • Ability to plan and organize effectively, meet deadlines, and prioritize needs and demands.
  • Ability to communicate clearly with both technical and non-technical audiences.
  • Excellent technical writing, interpersonal and communication skills.
  • Ability to work independently as well as productively and supportively in a team environment.
  • Ability to create and upload H5P content.
  • Knowledge of Kaltura media integration and management.
  • Ability to keep current around expertise.

Preferred Qualifications

Additional Information

Emily Carr University especially invites those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized. These include women, persons with diverse gender expressions and identities, persons of all sexual orientations, racialized persons, persons with disabilities, and First Nations, Metis, Inuit and Indigenous persons. All qualified people are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those short-listed will be contacted.

Posting Detail Information

Posting Number

SA040-2022

Open Date

08/25/2022

Close Date

09/09/2022

Open Until Filled

No

Special Instructions to Applicants

Please provide a personal statement on your contributions to diversity, describing any professional skills, community experience, or willingness to engage in activities that advance institutional diversity and equity.


Additional Information

Vancouver, BC, Canada
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