This position will be responsible for supporting Genesis Sales Operations through the identification, creation and maintenance of necessary processes within the Genesis brand to optimize go-to-market tasks for sales initiatives, products and sales tools. This role will be the primary conduit of Salesforce reporting and created functionality to support the Genesis brand, whether in sales operations (e.g. lead management, reporting and tracking) or for more upstream requirements (CRM/marketing assistance).


? Monthly Sales Operations co-ordination

a)Manage monthly Genesis sales operations flow (monthly cycle).

b)Develop, cost and deliver monthly incentive strategies. Complete competitive research and analysis. Achieve timely delivery of incentive plan for monthly approval process. Collaborate with national manager, distribution, finance and strategic planning departments to ensure that incentives plans align with corporate objectives.

c)Analyze and report on performance at 20 day and month end timing.

d)Act as point of contact to various stakeholders for current sales plans and targets.

e)Create, review, translate and publish all incentives related communications / bulletins and distribute to relevant parties.

f)Liaise with Hyundai Incentive team, lenders and online Genesis transaction platform for monthly incentive launch process.

g)Prepare, analyze and present monthly network communication presentation.

h)Assist Regional Operations Managers with insight and analysis on competitive positioning.

i)Maintain strong communication channel with Genesis BDC team.

? Vehicle launch process co-ordination

a)Maintain a model year calendar.

b)Design/define and maintain a detailed work back schedule based upon the MY calendar, assigning responsibilities

c)Act as coordinator against assigned responsibilities to report on the steps necessary to bring vehicles to market in a timely manner.

d)Ensure internal partners and external vendor requirements and steps are documented, assigned and followed-up with weekly status updated provided to Genesis management.

e)Liaise with centralized launch committee regarding Genesis progress against launch commitments.

? Salesforce (Sales Operations) / Lead Management

a)Report day to day business (leads, pre-orders and deposits).

b)Create performance reports relating to national, district and distributor performance. Flag and highlight deficiencies and identify areas of opportunity and improvement via regular reviews.

c)Define business reporting requirements.

d)Perform monthly training sessions as required with Genesis network of GXMs, GMs and DPs.

e)Liaise/brief vendor partners in execution.

f)Monitor usage of reports (network and internal) and report on usage.

g)Maintenance of lead management system.

h)Identify improvements and implement with vendor via scoping and budgeting process.

? DCXT Project liaison and co-ordination

a)Act as key conduit between Genesis team and the Digital Business Unit within the over-arching HAC organization on the successful implementation of the DCXT (and other centralized/regional/global initiatives).

b)Define specific Genesis requirements, taking into account legacy requirements, future-state needs and specifics related to the Genesis business model.

c)Work closely with and co-ordinate all Genesis stakeholders and their inputs to the process.


? Ability to multitask in high paced environment.

? Performs well under pressure.

? Analytical and problem solving skills.

? Ability to learn on the fly and manage complex mathematical calculations.

? Strategic mindset.

? Proven track record for driving for results.

? Customer focused approach.

? Works well in a team environment.

? Experience working cross-functionally with other departments.

? Excellent oral and written communication, presentation skills.

? French oral and written skills preferred but not mandatory.

? Experience working with Salesforce would be an asset.

? Experience with Microsoft Office (Excel, Word and PowerPoint).

? Experience with SAP or other enterprise software to manage business operations.


? 5-7 years relevant experience.

? Experience in automotive sales environment required.

? Experience with Field Operations would be an asset.

? Knowledge of financial principles preferred.

? Knowledge of product planning preferred.

? Completion of an undergraduate degree in Business Administration or an equivalent combination of experience and education or Business major preferred.

? Minimum Bachelor's degree; Business Administration or Business major preferred.

Why join our team?

Our award-winning culture has been recognized through our Great Place to Work? certification for the past 4 years. We have been able to achieve this not only thanks to the dedication and commitment of our team members to our business, but also through a variety of fun activities and opportunities throughout the year which allow us to build strong engagement! When you join Hyundai Auto Canada Corp., you will become part of an organization that promotes diversity, inclusion and overall well-being. We offer an excellent benefits package including RSP matching, flexible start times, maternity leave top up, an attractive vehicle-lease program, demo vehicles for Managers and education support.

Hyundai Auto Canada Corp. is committed to ensuring the health and safety of its team members during the Covid-19 pandemic. Remote work is temporarily available until it is deemed appropriate and safe for all staff to return to the office.

We are committed to providing employees with an experience that will help them grow and develop professionally. Ideal candidates are self-starters, team players and thrive in a dynamic environment. If you are looking to build your career with a growing organization where you can use your knowledge, skills and talents, consider joining our team.

Hyundai Auto Canada Corp. is committed to being an equal opportunity employer. We are also committed to meeting the needs of people with disabilities and their accessibility requirements. If you require accommodation during the interview process, please let us know and we will take all reasonable steps required to meet your accessibility requirements.

We thank all applicants for their interest; only candidates selected to proceed in the recruitment process will be contacted.

Additional Information

Markham, ON, Canada
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