TELUS Business Solutions is building a new direct-to-farm vertical in Canada that will complement TELUS Agriculture & Consumer Good's focus on international agribusiness. As farms and ranches increasingly digitize their operations, TELUS is poised to play a leadership role in enabling improved farm management and decision making. One of the main assets at TELUS' disposal is a precision agronomy & farm services company that possesses a key Farm Management application.

Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here's the impact you will make and what we will accomplish together:

  • Ensure customers have been successfully onboarded and are adopting the software andservices
  • Responsible for accurately completing a grower check list for ALL agronomy growers. Refer to CSR responsibilities listed under Grower Process Checklist
  • Utilization of the following reports:
  • Customer Usage Report
  • Missing Information Report
  • Schedule Board Report
  • Other reports as required
  • Assist the Territory Manager with growing business through existing customers base, lead generation, customer qualification, closing sales and promote complimentary value adds products with current customers
  • aSupport and take an active role in Renewing our Whole Farm Prebuy growers
  • Coordinate recommendations/ yield analysis meeting between grower and Agronomy team within 30 days of prepared data
  • CSR Status Accounts - CSR will work directly with these growers for support, renewals, demos and new product offers and closing the sale
  • Gain experience through regular interaction with Territory Manager in the customer sales process
  • Farm visits
  • Retail Partner visits
  • Participation in trade-shows and community events
  • Serve in the execution of the corporate sales plan with the Territory Manager
  • Be the first to learn and train from Development on a new feature and then educate internal and external clients
  • Assist and train Retails and Retail growers on My Farm Manager and Croptivity
  • Provide basic front-line technical assistance for customers (loading Rx files, Runtime Support navigating proprietary software, etc.)
  • With guidance from the Territory Manager, handle customer concerns & solve any issues put forth
  • Ensure My Farm Manager is up to date with all customer information
  • Daily usage of Salesforce CRM:
  • Recording all sales information (sales calls, texts, voice mails, meetings, crops plans, etc.);
  • Act upon tagged clients (sales leads, sales notifications, etc.) as directed by the Territory Manager;
  • Build and update opportunities
  • Actively participating and using Intercom for
  • Engagement
  • Open and close conversations
  • Provide afterhours service
  • Enter new customers in Sales Force
  • All other duties and responsibilities as assigned

Knowledge and Skill

  • 1 - 3 years of territory sales experience
  • A degree or diploma is preferred but not a pre-requisite (Business Management, Marketing or Agriculture)
  • A good understanding of agriculture with a practical farming background is an asset
  • Excellent communication (oral and written) and diagnostic skills, ability to undertake customer's needs analyses on an ongoing basis
  • Comfortable in performing both cold and warm calls and close a sale
  • Excellent customer relations and negotiating skills
  • Ability to work both independently and as a team player in a fast paced changing environment
  • Willingness to continually expand knowledge base about products, packages and programs

Special Requirements

  • Able to work in a highly mobile sales call environment
  • Willing to work flexible hours to accommodate the seasonal nature of the industry
  • Valid driver's license and clean abstract, prepared for considerable amount of driving to and from sales calls which may or may not include driving in treacherous weather conditions.

Additional Information

Yorkton, SK, Canada
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