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Position Overview

Working in conjunction with, and reporting to the National Sales Manager, the Inside Sales Representative is responsible for converting inbound leads into sales. Not restricted to the traditional Monday-Friday, 9-5 work schedule, the ISR has flexible hours and workdays. The ISR is driven to meet and exceed goals and requires strong organization skills to be successful.

Key Responsibilities

The responsibilities of the ISR include, but are not limited to

  • Executing the Inbound Lead Process
  • Handling of inbound leads as per OOF/Workflows
  • Be the initial lead contact
  • Owning the nurture process
  • Setting of discovery session appointments
  • Conducting sales presentations
  • Closing sales virtually
  • Goal setting, utilizing leading and lagging indicators
  • Goal achievement and execution, via management of activities, utilizing dashboards
  • Monitoring of indicators in real time, implementation of best practices as per playbooks
  • Conduct presentations, utilizing virtual sales techniques


Education and Experience

  • Business Administration diploma or degree would be considered an asset
  • Experience in an inbound sales environment is a prerequisite
  • Experience with consultative selling techniques
  • Strong computer skills and can easily adapt to new software, automated databases and tracking
  • Hubspot CRM knowledge is considered an asset

FBC Provides the Following

  • You will be eligible to participate in the following Benefits plans
  • Medical, Dental, Life and Long-Term Disability
  • Employee and Family Assistance Program
  • Employee Referral Bonus
  • Employee Member Discounts
  • Health Spending Account
  • Matching Savings
  • Matching Giving
  • Provides a base salary and commissions
  • Incentives related to learning & development and performance
  • Comprehensive training and development and a supportive environment to ensure success in your career
  • Career stability with a company that has been providing tax & bookkeeping services for 70+ years (and we all know taxes are not going away any time soon)
  • A flexible schedule


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