Job Description

We're looking for a driven and passionate leader to run the New Home Sales of Wildflower, Minto Communities' newest master-planned community in Airdrie. In this role, you will have the opportunity to develop professionally alongside our 10 - year project. Our beautiful award-winning Presentation Centre will be the hub where you foster relationships with the community and future homeowners. Are you obsessed with real estate, a quick learner that embraces communication, accountability, and technology? Do you enjoy engaging with others, demonstrating genuine interest in educating and supporting their goals? Are you a hardworking and performance-driven professional yearning to pour your energy into a rewarding career? If so, this role is a rare opening to lead the sales success of a community like no other.

In this role, you will:

  • Regular presence at sales centers to oversee appointments and presentation of the space
  • Assists in the development, review, documentation, and roll of training programs for new hires
  • Creation and Prep and Maintenance of on-site Sales Tools (i.e. AVID info, creation of sales package/ welcome package, co-ordination of marketing pieces)
  • Responsible for CRM Data, including input, reliability, and system functionality
  • Prep new communities for launch in the POS system
  • Assist in the Preparation of new products for release and anticipate future releases and planning
  • Facilitate blackline/marketing plan changes/corrections and communication
  • Co-ordinate Sales Office set up and maintenance
  • Prepare all Sales Offices for Sale, including technical set up, fixtures and delivery/setup (co-ordination with Marketing)
  • Support with all materials for new project launches to ensure accuracy and facilitate changes
  • Conduct Weekly/Bi-weekly on-site meetings with the Sales team to discuss CRM leads and lead management
  • Work with the Director of Sales on quarterly targets and reporting
  • Review of APS and Condo Docs and related documents for new community launch and manage changes/updates
  • Monitoring incentives and present ideas for proposed changes or special promotions
  • Be an AVID representative for sales and aim to improve customer service
  • Liaise with marketing to ensure new incentives and promotions are being communicated effectively for all communities
  • Manage and handle all customer escalations and find a resolution
  • Manage special projects as required
  • Support all customer experience initiatives, including but not limited to external communications, fielding calls, and providing customer support
  • Liaise with various suppliers and vendors for all Sales/Marketing needs
  • Assist with communication between internal/external stakeholders such as sales reps, solicitors, external brokers, and service providers
  • Lead ongoing sales activities from system setup, database management, and client correspondence
  • Ensure all assigned processes are documented, and important dates are tracked, transaction files are maintained
  • Excellent interpersonal skills and a positive, friendly attitude
  • Demonstrates initiative to improve processes and solve problems
  • Works cooperatively with internal/external teams throughout the sales cycle
  • Supports with gathering and maintaining market data
  • Ability to concentrate on autonomous projects and activities with superior detail
  • Adaptable with a Can-Do while supporting multiple tasks
  • Exceptional customer service is a must

Reporting:

  • Manage sales office contracts and co-ordination with the admin team for overhead budgets
  • Staff allocations for accounting (monthly)
  • Maintains reporting on lead scores and traffic sources
  • Submits weekly reports on current rates, active comparables, and incentives
  • Documents customer feedback consistently

We would like you to have:

  • Proficient in Salesforce and integrated applications
  • Microsoft Office - all apps, particularly Word, Office, Excel, and Teams
  • Strong understanding of the real estate process and affiliated documents
  • Ability to travel to and from site locations and Presentation Centres independently
  • Requires postsecondary education
  • Minimum 2 years experience in an administrative role
  • Real Estate experience is an asset

Our future is better together. Apply now and join us!

Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.


Additional Information

Calgary, AB, Canada
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