Why join us?

We work and play in Canada's most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests' ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Perks

  • FREE - Your staff pass is your ticket to ride Sunshine!
  • Ski & Ride - Free days & discounts at resorts across Canada
  • Staff Events - Staff parties, BBQs, spring night skiing, dog sledding, ice climbing & more
  • Career - Recognition programs & Career development opportunities
  • Wellness - discounted fitness passes, yoga, onsite support & professional support
  • Onsite discounts - Food & beverage, retail, & hotel stays
  • Exclusive deals - Brand-named gear & local businesses
  • And much, much more!


The Sales Assistant is in a visible role, working on various aspects of the Resort's groups, tickets, and card sales programs, with the goal of achieving repeat business with all customers. This role works under the direction of the Sales and Marketing Supervisor, closely with all Sales & Marketing and Accounting, and liaises frequently with third-party representatives.

Job Functions

Program Sales Operations

  • Welcome, quote, and fulfill incoming requests from current and prospective clients: hotel, corporate, and school groups; weddings and events
  • Work closely with internal departments so sold products meet or exceed expectations
  • Customize group, card, and ticket proposals to send to all qualified sales leads, and following through with leads to help close sales and accounts
  • Processing, printing, and distribution (in person or shipping) of all product orders to account holders

Sales & Marketing Team Support

  • Supporting the Calgary Sales and Customer Care departments with general duties, desk/phone coverage, pass printing and fulfilment during peak business times
  • Assisting Groups, On-Mountain Events, and with additional Resort initiatives, as and when required

Administrative Functions

  • Timely, complete, accurate documentation e.g., meetings, schedules, sales and account reports
  • Completing quality checks after departures, including sending personalized thank you notes
  • Communicating and adhering to company initiatives, policies, and procedures


  • Prepared to work flexible schedules e.g., weekends, holidays, and extended hours may be required, along with overnight travel, particularly during promotional seasons
  • Advanced knowledge of Microsoft Office programs (e.g., Outlook, Excel, Teams, SharePoint) an asset
  • Valid AB driver's licence and a clean driving record

Can't wait to get started? Great, because we can't wait to hear from you! Apply online at SkiBanff.com/jobs/

Other Details

  • Pay Type Hourly
  • Employment Indicator Seasonal

Additional Information

Calgary, AB, Canada
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