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# Communications Specialist - Toronto, Ontario

Job Posting #

Position: Communications Specialist

Site: Toronto Western Hospital

Department: Altum Connected Care

Reports to: Manager, Communications

Hours: 37.5 Hours per week

Salary: $71,916 - $80,000 annually (Commensurate with experience and consistent with UHN Compensation Policy)

Status: Permanent Full Time

The Communications Specialist role provides strategic communications expertise and support for all activities undertaken by the Public Affairs & Communications team for the University Health Network.

The Communications Specialist is responsible for supporting the formal internal and external communications for the University Health Network's Connected Care and NORC Innovation Centre programs.

UHN Connected Care is a strategy and delivery team acting as a catalyst for new and sustainable models of care. This team focuses on improving how individuals experience care and how providers deliver care by breaking down barriers to change, bringing together thought leaders, policy makers, funders, clinicians and clients to create solutions.

The NORC Innovation Centre aims to transform the way healthcare is delivered and experienced by seniors living in the community. Their mission is to advance a 21st century model of integrated care in Naturally Occurring Retirement Communities across Toronto, and to develop health, social, and technology interventions that support healthy aging.

Primary Responsibilities Include: acting as a communications consultant and providing expertise to these programs; supporting community building and engagement including understanding the culture at UHN as well as the broader Toronto community, highlighting issues or concerns of staff or community members and addressing them with the Manager Communications and the VP of Public Affairs and Communications; performing media relations activities; organizing media conferences, when and where appropriate; performing other duties consistent with the job classification, as required.

The Successful Candidate Will Be

  • Passionate about working in a dynamic, interdisciplinary team environment, and is keen to play a lead role in a large-scale innovation project that is attempting to reimagine the way care is delivered.
  • Hascomprehensive knowledge and experience delivering complex, multi-stakeholder projects in a public-sector environment, and has the ability to understand both end-user needs, as well as systems-level issues and requirements.
  • Is familiar with Ontario health care systems.
  • Enjoys rallying diverse stakeholders around new ideas, and has the ability to drive generative conversations that lead to new ways of thinking.
  • Passionate about taking concepts and making them real.
  • Collaborative, curious and open-minded
  • Able to manage ambiguity and adapt to shifting contexts
  • Skilled at integrative thinking and familiar with processes of co-creation
  • Excellent communicator, who is adept at unifying stakeholders (e.g. government, health system leaders, frontline workers, seniors, caregivers, designers, researchers, industry)
  • Passionate about social innovation and creating positive change


  • Completion of a Bachelor's degree in Communications or relevant equivalent required.
  • Five (5) years practical Public Relations, Communications, or Journalism experience required.
  • Experience in working in a research or health care environment, preferred.
  • Membership with the International Association of Business Communicators, preferred.
  • Excellent writing, editing, and verbal communication skills.
  • Excellent organizational and time management skills.
  • Computer proficiency in MS Office Suite, Google suite, design tools like Canva/ Miro.
  • Well versed in public relations practices, particularly in the areas of strategic communications, media relations, internal and community relations, special events management, and crisis management
  • Ability to establish solid working relationships with internal and external stakeholders.
  • Ability to use good judgment in assessing difficult situations
  • Ability to prioritize and then change priorities with ability to multi-task.
  • Compliance with confidentiality requirements

If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

Posted Date: November 24, 2022 Closing Date: December 8, 2022

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

UHN thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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