Product Manager, Cash Management Products
Everyday Flexibility ? Flexible Work Arrangements ? Hybrid Work Environments
CWB is on a mission to become the best full-service bank for business owners of Canada.
At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.
It's a new world, and we are learning to embrace it. Work and life have been connected in new & different ways - for our clients & their businesses too. So, at CWB we've been changing the way we work. In fact, we're still changing. Still learning too.
Canadian Western Bank (CWB) is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a relationship-based approach to deliver a uniquely proactive client experience through highly personalized service, specialized expertise, customized solutions, and faster response times. We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services. And we do it together - united, as one CWB. We are firmly committed to the responsible creation of value for all our stakeholders and our approach to sustainability will support our continued success.
Our highly engaged teams operate within a client-centric, collaborative and change-ready culture, with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities. And we are building momentum.
All applicants are welcome, and we expressly encourage applicants to apply who identify as women, persons with visible and invisible disabilities (including physical, mental, sensory, learning impairment, etc.), Indigenous Peoples (including First Nations, Metis, and Inuit), LGBTQ2S+ and/or racialized persons. At CWB we believe that inclusion has power, and we're always looking for unique perspectives to add to our teams. We have a culture that thrives on idea-sharing, collaboration, respect, caring and camaraderie. If you have a voice to add to the conversation, we'd love you to apply. All applicants are considered as part of an equitable and fair selection process.
As a member of the Client Solutions team, the Product Manager, Cash Management Products will support the development, implementation and promotion of cash management products to develop new markets, increase share of market and obtain competitive position while effectively managing risk. Do you have experience in product management or payments? Are you a creative thinker with analytical and problem-solving skills? Are you confident you can lead initiatives, influence others and work in a fast-paced environment? We have the space for you to grow.
This role will help drive the critical cash management transformation initiative for CWB, providing the products and services our clients find valuable and leveraging the significant investment in digital first banking. You will have the opportunity to participate in all phases of the product lifecycle in building client trust through great digital and in-branch client experiences, strong prudential oversight of a compliant payment ecosystem and dedication to protecting privacy and securing data.
What Your Day Will Look Like
Strategy: Provide input on the various components of a product strategy including, but not limited to, alignment with the bank's broader strategy, market segments, geography, channel, options for technical delivery, e.g., build, buy or partner, competition, differentiation, speed to market, price and economic logic. Leverage industry and bank data, market research, key learning, and best practices to add value and deliver relevant insights and recommendations.
Execution: Work closely with cross-functional teams through the development, product readiness and product launch phases, utilizing exceptional influence and negotiation skills to manage scope, remove barriers and navigate roadblocks
Ongoing Product Management: Maintain relationships with external vendors and third parties to ensure CWB is kept advised of emerging market trends and developments, service levels are adhered to, and costs are as expected and to leverage opportunities to derive additional value when and wherever possible.
Leadership: As a product subject matter expert, provide leadership and expertise to clients, prospects and internal partners and support external thought leadership activities in the payments and receivables space.
Who You Are And What You Bring
Product knowledge. Collaborator. Financial savvy. Trusted partner. Leadership.
Core Knowledge Requirements
- 5+ years of relevant experience in product management (or related disciplines).
- Post-secondary education in a related field, with experience in establishing partnerships and forming relationships with internal teams such as marketing, sales, digital, information services, treasury, legal, compliance, etc.
- Able to think laterally and find innovative solutions to support strategy.
- Results oriented and data driven with strong analytical abilities both qualitative and quantitative.
- Excellent written and verbal communication and presentation skills. Ability to communicate complex business and technical concepts to a broad range of technical and non-technical staff, tailoring messages and stories to the appropriate audience.
- Able to influence and collaborate with partners with diverse points of view and build consensus as well as to establish credibility and rapport with a broad set of partners quickly.
- Strong interpersonal skills, team player, self-directed and resourceful, with the ability to work in a fast-paced environment and adapt to changing deadlines and priorities.
- Advanced knowledge of Microsoft Office (PowerPoint, Word, Excel).
- Strong organization and time management skills with a high level of attention to accuracy and details.
- Familiarity with the payment industry, clearing and settlement mechanisms and competitors' products and services
Why work for us?
At CWB we don't leave culture to chance. Our investment in people is purposeful!
Winners of Canada's Most Admired Corporate Culture 2021 &
Recognized as one of 50 Best Workplaces in Canada by Great Place to Work® 2022
& Best Workplaces for Mental Wellness in Canada 2021
Values Driven People First Benefits
At CWB, we know your life, downtime, family, adventure, recovery, and future are an important part of you. They're important to CWB too. That's why our benefits take care of your whole life, family included.
Wellness matters. We offer an award-winning benefits package that includes hybrid work environments, everyday flexibility, 100% company-funded health coverage, health care spending account, a flexible wellness program & generous time-away options to unplug, rest & recover. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find a community within the CWB family in our employee represented groups. Career development. We invest in our employees' development to help them reach their professional goals with organization wide Coaching services. Strategic career design is an investment in our core asset - our people. Innovation. Learn. Grow. Enhance. At CWB, we play to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for ?in the moment? and monumental wins. Community giving. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can't work forever! So, we've got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner! Find your ?why? at cwbcareers.com.
Be proud of where you work. Join CWB. Apply today.
As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.
- Position closes at 12:01am on the close date identified below.