Position Details

Position Information

Position Title

Program Manager, Technical, Operations, Emerging Technologies, Communication

Department/Unit

OLCD

Location

Halifax, Nova Scotia, Canada

Posting Number

S176-23

Employee Group

DPMG

Position Type

Term

Duration of Contract (if applicable)

1 year

Employment Type

Full Time

Full-time Equivalency (FTE)

1

Salary

$49,985 - $66,766 per annum

Classification

ADM-04

Provisional Statement

About Dalhousie University

Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Faculty of Open Learning and Career Development (OLCD) develops and delivers innovative and diverse lifelong learning experiences for more than 5000 students annually to help them navigate the changing world of learning and work. Reporting to the Director, Technical, Operations, Emerging Technologies, Communication, the Program Manager is responsible for the effective and efficient management and administration of workshops, courses and certificates in multiple delivery modalities, including student inquiries, career advising, student access to the learning management system, instructor liaising, course scheduling, on-site logistics, instructor payments, and student record-keeping.

Key Responsibilities

• Manages delivery of online, hyflex and in-person courses and workshops covering a wide range of detailed and complex subjects. Manages the curriculum assets for a wide variety of courses across a spectrum of technical, operations and communications fields.
• Acts as primary point of contact for prospective student inquiries and advising that are not handled by the Student Services Team.
• Ensures students have access to the online course materials, details about in-person classes and/or appropriate student support services and are enrolled in the appropriate certificate program in Destiny One.
• Monitors student attendance and progress in the course and/or program. Arranges extensions for students on assignments and assessments if necessary, working with instructors to make alternative arrangements.
• Provides advice to students and prospective students regarding the suitability and availability of courses and certificates for their career and educational goals. Assists students with course selection to meet certificate requirements.
• Flags courses with low enrollments for additional marketing initiatives.

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

Dalhousie's vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.

Required Qualifications

• Undergraduate degree in relevant field such as social sciences, humanities, education, business or computer science, plus approximately three years progressive relevant experience (or equivalent combination of training and experience).
• Demonstrated planning, organizing, project management and supervising skills.
• Strong communication (verbal and written) and interpersonal skills.
• Ability to work independently and as part of a multi-functional team.
• Experience managing multiple tasks simultaneously with attention to detail, time management and problem-solving.
• Experience with MSOffice (Excel, Word, Outlook).
• Experience in learning management, information and financial systems (including budget preparation and administration) with the ability to learn new programs.

Assets

• Experience working in an university environment.
• Experience with Brightspace and/or Destiny One.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie's core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:

• Self-Awareness & Professionalism
• Respect and Inclusion
• Knowledge & Thinking Skills
• Communication
• Service

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi'kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQ+ communities, and all candidates who would contribute to the diversity of our community.

Posting Detail Information

Number of Vacancies

1

Open Date

05/02/2023

Close Date

05/16/2023

Open Until Filled

No

Special Instructions to Applicant