Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Services, Level C

Job Title

Associate Director, Donor and Alumni Communications

Department

DAE App Sci

Compensation Range

$7,400.83 - $11,540.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

November 22, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Job Summary

In September 2022, DAE launched FORWARD, a new comprehensive campaign with the ambitious goal of raising $3B. The Faculty of Applied Science will contribute to this campaign through a commitment to raise $300M. From 2019 to 2028, the number of DAE employees in Applied Science will increase from 13 to 19 and the funds raised annually will increase from $20M to $30M annually, an increase of 33%. In parallel, the alumni engagement goal will increase from 10,000 individually engaged alumni to 18,000 individual alumni annually, an increase of 44%. These factors produce increasing and more diversified demands on the current communication team.

Reporting to the Senior Director, Development and Alumni Engagement at the Faculty of Applied Science, the Associate Director, Donor and Alumni Communications will be responsible for leading and developing integrated communications strategies to support the Faculty of Applied Science's ambitious fundraising objectives. Working with various University stakeholders, the incumbent will develop outreach plans and strategic campaigns, delivering a broad range of communications materials to provide alumni, donors, and community members with meaningful opportunities to engage and invest in key funding priorities that will advance the faculty's mission.

The Associate Director evaluates communications requirements; develops appropriate plans and vehicles; monitors production, timelines, and budgets; and ensures accurate reporting. The incumbent will manage the high volume and complex production of 50-100 requests monthly and exercise judgement to manage the reputational risk associated with both the digital and traditional marketing campaigns. The role will also be expected to write/ design proposals and communications materials.

The Associate Director is at all times expected to be cognizant of the need to liaise appropriately with our colleagues in Alumni to deliver an integrated, portfolio-wide communications offering.

Organizational Status

Reports to:

Senior Director, Development and Alumni Engagement; Dotted-line accountability to the Director, Marketing & Communications, Faculty of Applied Science to ensure development and alumni communications aligns with Applied Science and UBC brand and marketing guidelines.

Works with: Development and alumni, UBC service providers, external vendors, senior administrators, and other stakeholders as required. Liaises with the faculty's marketing and communications team, DAE's communication team and UBC's central communications team.

Supervises: Senior Writer

• Designer, Writing Specialist, Proposals
• Digital Media and Writing Specialist, Stewardship
• Proposals (on leave).

Work Performed

Leads the development and evaluation of a broad range of large-scale and high-visibility communications campaigns, including but not limited to, a comprehensive multi-year communications plan for the faculty's top priority fundraising project, Applied One. In support of the campaign's $100M goal, key deliverables will include:

• Targeted multi-channel outreach and communications to promote Applied One including a campaign microsite, video and campaign materials
• Communications strategies and materials to engage local and regional donors in Hong Kong, Toronto, Calgary, Seattle and California.

Liaises with and develops a coordinated relationship with our Dean's Communications and Central DAE team to build out a more comprehensive and collaborative approach for Development and Alumni specific communications.

Drives strategic direction of donor communications programs and oversees the development of fundraising materials for high-level donors and the faculty's priority projects, including but not limited to Applied One, Bio Products Institute and the various schools within the Faculty.

Advises, evaluates and develops complex communications materials including fundraising proposals for high-level donors and cases for support for the faculty's priority programs and projects ranging from $10M - $100M

Supervises the work of the Senior Writer

• Designer and the Writing Specialists including research, writing and design of communication materials (i.e. letters, case statements, donor proposals, speeches, newsletters and other fundraising materials in support of the university's high value and priority fundraising projects)

Responsible for the management of the Senior Writer

• Designer and the Writing Specialists, ensuring the quality and consistency of their work, conducting performance reviews, and supporting professional development opportunities.

Works with various teams including Faculty Leadership, DAE portfolio, Applied Science internal teams and contract teams to develop the strategy for the Faculty's key funding priority projects.

Problem-solves any concerns regarding communications projects and ad-hoc issues as they arise;

Ensures consistency and accuracy of information in all donor engagement deliverables;

Performs other related duties, as required.

Consequence of Error/Judgement

Initiatives executed by the Associate Director, Donor and Alumni Communications on behalf of the Faculty and Development and Alumni Engagement portfolio are very public, and are critical to donor and alumni engagement efforts. The position will be required to develop strong working relationships with staff, faculty, as well as the business community and external suppliers.

Errors in judgment could have far-reaching and long-term serious negative reputational, financial and public relations impacts for the university and its partners. Information provided by this position is used in making managerial and policy decisions at a strategic and senior level.

Poor leadership, or the lack of diplomacy, foresight or sound judgment could have a serious negative impact on the reputation of the University, its senior administrators, the portfolio, faculty and staff. It could also alienate existing and potential donors as well as jeopardize relationships with alumni, resulting in a potential loss of significant donations or critical relationships.

Supervision Received

Reports to:

Senior Director, Development and Alumni Engagement; Dotted-line accountability to the Director, Marketing & Communications, Faculty of Applied Science to ensure development and alumni communications aligns with Applied Science and UBC brand and marketing guidelines.

Works independently against broad objectives.

Supervision Given

The Associate Director manages the Donor and Alumni Communications team which currently includes a Senior Writer

• Designer and two Writing Specialists.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum seven years of related experience, or communication services, or the equivalent combination of education and experience.

Preferred Qualifications

Extensive experience in print and design coordination.

Experience in creative direction.

Educational and/or development/alumni experience is an asset

Ability to coordinate across organizational boundaries and motivate staff outside of their sphere of control. Must have initiative, be a self starter, and adapt easily to changing priorities as well as the ability to manage multiple initiatives. Flexible and adaptable team player.

Strong leadership, relationship-building and collaboration skills required in liaising with internal and external clients. Excellent coaching, consulting, and negotiating skills.

Proven strategic and creative thinker, innovator and problem-solver, with high attention to detail, along with skills in conflict resolution.

Ability to conceptualize and provide strategic and integrated communications solutions in complex and unique situations and directly link and reflect the University's fundraising missions and goals.

Strong writing, editing and proofreading skills with an exceptional ability to generate enthusiasm and interest in readers.

Background in fundraising communications preferred. Knowledge of fundraising in a university environment.

High level of attention to detail and accuracy of work.

Ability to work independently and to lead a group to meet deadlines

Ability to work effectively with all levels of university personnel, including senior personnel

Computer experience required (Word, Excel, Outlook, Powerpoint, Photoshop, InDesign)