In 2021, BMO Financial Group changed its operating model to create an integrated enterprise communications function to help deliver on strategic priorities, amplify the BMO story with our stakeholders and align communications with BMO's Purpose: to boldly grow the good in business and life. The Communications & Social Impact team at BMO Financial Group comprises professionals across our Purpose, Corporate Giving and Communications groups working as part of a single organization unified in its focus on enterprise-wide internal and external communications and government relations.
The Technology & Operations and Corporate Areas communications team has an immediate opening for a Senior Manager, Communications (Risk Management) role responsible for internal and external communications strategy and execution in support of enterprise and functional priorities.
Reporting to the Director, Communications (Risk Management), this role is accountable for developing and implementing strategic communications programs as a key business partner to several senior leaders within BMO Financial Groups' Corporate Areas. This role will leverage the resources of both the broader Technology & Operations and Corporate Areas Communications function and the broader Communications & Social Impact group.
The Senior Manager, Communications (Risk Management) advises leaders on effective communications practices - leveraging the different mediums and creating distinct voices for the leadership teams while ensuring that communications are relevant, high quality, targeted, clear, and timely. The Senior Manager, Communications (Risk Manageme) ensures that internal and external stakeholders understand and are engaged in BMO's priorities, as well as the actions required to achieve them.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Recommends, develops, and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.
Assesses communications requests to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities.
Gathers content from multiple sources and develops communications for various vehicles including leadership messages, intranets, town halls, newsletters, video, presentations, and social media.
Develops strategies and tools to measure, analyze and report on the effectiveness of communications initiatives.
Gathers feedback and continually evaluates the effectiveness of communication content and the vehicles/platforms/tools/technology (e.g., Intranet, Portal, conference calls, e-mail, shared drives and SharePoint sites, social networking platforms such as Facebook, Twitter, and blogs, etc.).
Recommends improvements, changes, additions or deletions of communication content and the vehicles/platforms/tools/technology as necessary, and coordinates with partners to ensure content is up-to-date and relevant.
Stays up to date on company and industry trends by forming and fostering relationships with employees across the company, to identify newsworthy items for communication and dissemination.
Leads or participates in defining communication plans designed to positively influence or change behaviour; develops tailored messaging; identifies appropriate distribution channels.
Acts as the prime subject matter expert for internal/external stakeholders.
Typically, 7+ years of relevant experience and post-secondary degree in in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience.
Ability to distill technical and complex information into key messages that resonate with the audience.
Use story-telling approach for communications.
Writing & editing skills - Expert.
Verbal & written communication skills - Expert.
Analytical and problem-solving skills - Expert.
Influence skills - Expert.
Collaboration & team skills; with a focus on cross-group collaboration - Expert.
Data driven decision making - Expert.
We're here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.