This job offer is closed.

Date Posted: 11/01/2023

Req ID:34773

Faculty/Division: School of Management

Department: Joseph L. Rotman School of Management

Campus: St. George (Downtown Toronto)


About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada's commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise - Here's where it changes - to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

Information Technology Services is responsible for all computing hardware, operations, network infrastructure, and systems to support and enhance the School's core mission. Rotman students, faculty, and staff use up-to-date technologies to directly enhance learning, teaching, and research.

IT Services is divided into four functional groups: Salesforce and Technical Support Services, Network Support, Portal/Web/Systems Development, and Multi-Media Support Services. All groups work together to deliver efficient, adaptable, and reliable IT services.

Under the general direction of the Director, Information Technology Services, the Senior Manager Development, IT Services provides senior leadership and technical expertise in all matters related to the development of technology-based solutions to meet the Rotman Schools administrative, academic and research needs. The role will manage all functions related to human resources of the IT Development team, including organizational design, assignment of work, as well as the hiring, performance management and professional development of staff.

The Senior Manager Development contributes to and manages the design and coding of web, portal, interfaces via API's to SaaS or other licensed software platforms, as well as database applications including: providing expert guidance in the analysis of process requirements; providing expert advice on programming language and database design options, user interface designs, accessibility standards, and security issues; establishing and maintaining solutions standards, including programming and documentation standards; establishing and maintaining a shared code library for the development team; and, architecting and developing applications. The Senior Manager Development evaluates the technical requirements of divisional projects and as applicable optimizes their integration and compatibility with University enterprise services; establishes technical work plans, develops project frameworks and reviews project plans to ensure all milestone events are met; manages project deliverables; and manages the Applications Development Team. The Senior Manager Development is responsible for all web and portal-based services for the Rotman School. The Senior Manager Development evaluates, recommends, and supports policy and procedures for Rotman's web and portal presence including liaising with the IT Management group relating to desired/recommended hardware/software platforms.

The Senior Manager Development is knowledgeable about Cloud platforms (private and Public) including advantages and disadvantages of SaaS solutions as SaaS is the first technology to be evaluated for any new platform requirements within the Rotman School of Management. The Senior Manager Development has overall responsibility for complete lifecycle management of software products deployed and/or developed within the Rotman School of Management and ensures their direct reports are able to support and enhance SaaS solutions in use at the Rotman School.

Essential Qualifications:


University degree in Computer Science or Information Management, or an acceptable equivalent combination of education and experience.


Minimum of three (3) years leading a software development team, four (4) years experience in systems analysis and programming, with at least two (2) years experience in web and portal applications, and database development in a complex environment. Demonstrated skills and experience managing and leading staff, preferably in a unionized environment with responsibility for establishing technical work plans and managing project deliverables. Extensive experience in software testing procedures from systems testing through user acceptance. Proven success in achieving coherence across solutions developed by a diverse team of developers.


Strong demonstrable skills in software architecture development, object-oriented design and programming, particularly in a Windows ASP and ASP.NET environment. Expertise in HTML, MS VBScript, ASP.NET (Visual Basic.Net, C#), MS SQL, MS Access, JavaScript, XML, MS Visual SourceSafe, implementation of internet security protocols, data security practices, and database administration. Knowledge of content management systems; accessible design practices. Experience developing for Windows, environments including MS Active directory, MS IIS. Knowledge of enterprise systems typical of those found at U of T an asset (e.g., UTORAuth, ROSI, Canvas, SAP). Experience working in SaaS environments would be a strong asset, particularly development of enhancements to the SaaS environments and control of technical debt.


Demonstrated collaborative skills. Ability to work well under pressure. Demonstrated initiative, innovation, and project completion skills. Demonstrated ability in creating development pipelines to ensure effective resource planning and ability to pivot based on organizations priorities. Effective interpersonal skills to develop good working relations among staff, clients, and peers. Demonstrated sensitivity to organizational priorities. Excellent analytical and organizational ability. Good written and oral communication skills. Ability to learn continually on-the-job under pressure, on own initiative, often without prior training or instructions, to keep abreast of the rapid changes in systems, hardware, user requirements, and other dimensions of IT in a highly dynamic department.


This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline.

Closing Date: 11/22/2023,11:59PM ET

Employee Group: Salaried

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: PM 4 - Hiring Zone: $102,763 - $119,892 - Broadband Salary Range: $102,763 - $171,273

Job Category: Information Technology (IT)

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