Job Summary:

Reporting to the Senior Manager, Customer Experience Systems Development, this position will be part of an agile development team, taking part in web initiatives from conception to post-production. This role is key to Porter's business development by developing and supporting web technology initiatives. The position calls for someone who is passionate and motivated to bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks and feels.

Duties & Responsibilities :

Build responsive and elegant websites that meet usability and accessibility web standards and best practices

Program multilingual websites, including using techniques to Search Engine Optimize (SEO) pages in both languages

Analyze and ensure technical feasibility of proposed application designs

Deep understanding of best practices when writing reusable code and libraries that can stand massive scale

Optimize applications for maximum speed and scalability

Collaborate with the Web Development team, web designers and business stakeholders to improve usability

Integrate data to/from various back-end services and databases with established input validation

Be responsible for testing the usability of customer-facing web applications during development and provide after-hours support as needed

Ensure high-quality graphic standards and brand consistency

Create quality mockups and prototypes

Maintain and support multiple projects and deadlines

Suggest areas for improvement in internal processes along with possible solutions

Stay up-to-date on emerging technologies and trends

Any other duties as requested by the Manager, Web Development

Actively participate in Porter's Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply, and promote the Company Safety Policy

Behavioural Competencies:

Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

Teamwork: Working collaboratively with others to achieve organizational goals.

Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

Results Focus: Focusing efforts on achieving high-quality results consistent with the organization's standards.

Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications :

Bachelor's Degree in Information Systems, Digital Design, Computer Science or a closely related field of study.

Excellent organizational skills with a high degree of attention to detail

Ability to work effectively within a team environment and accept direction

Clearly articulate ideas and thoughts verbally

In-depth understanding of the entire web development process (design, development and deployment)

An ability to perform well in a fast-paced environment

Excellent analytical and multi-tasking skills

Aviation industry experience would be considered an asset.


Expert knowledge and understanding of web markup, including HTML5, CSS3

Proficient understanding of client-side scripting and front-end frameworks, including jQuery, Knockout and Bootstrap

Experience building ASP.NET web applications using C#, , Microsoft .NET 4.0+ , Visual Studio IDE

2+ years experience working with server-side CSS pre-processing platforms, such as LESS and SASS

2+ years experience creating websites that adhere to W3C WCAG 2.0 Level AA guidelines.

Good understanding of asynchronous request handling, partial page updates, AJAX and XML

Good understanding of SEO principles

Experience with front end UI/UX design

Expert at image authoring tools like Photoshop/GIMP

Proficient understanding of cross-browser compatibility issues and ways to work around them

Experience with distributed source control tools such as Git, Mercurial, etc.

Familiarity with project management and bug-tracking software such as JIRA, Bugzilla etc.


Experience in Agile Scrum Methodology

Experience in mobile app development on the iOS and Android platforms will be considered an asset.

Experience with SOAP and REST API web services would be an asset.

Company Description :

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter's fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.

Additional Information

Toronto, ON, Canada
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