Reporting to the Senior Manager, HR Systems, the HR Systems Specialist will be responsible for the research, implementation and maintenance of new and enhanced Human Resources, Environment & Safety (HRE&S) technology applications and end user tools. In performing this function, the HR Systems Specialist will provide technology application expertise to assist management with solutions to complex business problems and guidance on solution implementation.

The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.

Toronto Hydro has implemented a mandatory vaccination requirement for all its employees. Proof of full vaccination will be required upon receiving a conditional offer of employment. Toronto Hydro will provide reasonable accommodation to individuals who cannot be vaccinated due to disability or any other ground protected by the Ontario Human Rights Code.


Support the development of Human Resources, Environment and Safety (HRE&S) division technology roadmap for new/enhanced initiatives, programs and processes

Partner with IT on business case development for new/enhanced division technology initiatives

Drive and provide expertise in division technology and system developments and enhancements

Lead full cycle project implementation representing the Business to deliver applications, modules and features in conjunction with functional experts and IT resources

Build and maintain strong relationships with appropriate HRE&S & IT staff, support existing systems and application functions and resolve system incidents and problems

Manage business requests for system enhancements and changes, prioritize and plan the execution to align with Business priorities and objectives

Analyze functional technology solution problems and determine/recommend best alternatives for resolving these issues

Partnering with change management to identify required communications and training needs for end users for optimal technology adoption

Review and provide input to technical documents and agreements between business, vendor and IT

Design business processes to support best practices

Keep abreast of developments in software and hardware technologies

Research and recommend creative technology initiatives and programs


University degree; Human Resources, Information Management or Computer Science graduates preferred

A minimum of 5 years of HR application software experience

Experience with the maintenance of the full HR application suite in SuccessFactors? (SAP)

Excellent computer skills with a thorough knowledge of relational databases and spreadsheets (i.e. Excel)

Demonstrated project management understanding through hands-on project management experience

CHRP/CHRL is an asset

Strong understanding of Human Resources data, processes and procedures with a broad working knowledge of all aspects of human resources management systems and information technologies

Demonstrates strong logical thinking and problem-solving skills

Strong multi-tasking skills; demonstrated ability to meet short-term needs while at the same time building a plan and systems for future needs

Demonstrates customer focus: Models customer focused approach in all decisions and actions; able to assert own ideas, persuade others and negotiate effectively

Drives results and accountability: Demonstrated ability to multi-task in a high volume, fast paced environment

Demonstrated ability to build strong relationships: Excellent business and consultative skills; able to work closely with HRE&S and other leaders and stakeholders to define needs and develop new and innovative approaches, services and tools

Champions change, productivity and innovation: Excellent change management skills; the ability to design and implement a process to evaluate the impact and effects of change intervention, including control of alternative explanations and interpretation of performance outcomes

Demonstrates a commitment to health and safety

Toronto Hydro has introduced a Hybrid Work Arrangement. This position allows for remote work up to three days per week, based on business needs. Employees will be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person. You are expected to live in Ontario and within reasonable commuting distance of the office.

Job Segment: Change Management, Project Manager, Computer Science, ERP, SAP, Technology, Management

Additional Information

Toronto, ON, Canada
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